Royal Enfield Customer Success, Service & Operations Department Salaries in Kanpur

Likes

Only the things I liked was casual dressup culture. Sometimes you will get a boss who is completely dull compared to you and lesser qualified (not even graduate) than you. This will help you to give various "golis" to your boss.

Dislikes

No proper salary structure. Once they will came to know that u are searching for jobs they will start torturing you by cutting you variable pay without any appraisal discussion. Travel policy is terrible. You will not get proper reimbursement or limit for travel.

Likes

The thing which I like in royal Enfield that when any riders come in my workshop and when I attend him and the satisfaction of the rider gives me goosebumps for my job as my job is related with customer interaction so I supposed that when I resolve different kind of different people this is the thing I like very much

Dislikes

The salary which too much low as compared to the load of job

Likes

Vision for the Service Market Share is invisible. Targets doesn't gets finalized till the end of the Year. There is no proper Logical KPIs. Senior Management shows a Good Visionary Targets but Roll-Out & Execution Plan is missing every Year.

Dislikes

No proper Salary Structure, Self Development & Professional Growth.

Likes

* We can learn more mechanical knowledge * We can understand how a legendary brand vehicle runs. * We can communicate with different types of people's and resolve there problem * Job satisfaction is more

Dislikes

* Salary is very low. * Incentives are very low.

Likes

Teammate work and handling customer Solving all problem . Focus on business parameters.

Dislikes

I am service advisor My salary is 11000 per month This is not satisfection for me. I have accepted my salary grow every year but my salary not growing