RM Education Solutions Customer Support Manager salaries in Thiruvananthapuram

Likes

Since RM is a product based company, beginners will get ambient time to learn skills. Most of the colleagues are supportive.

Dislikes

Appraisal and salary is far low for each positions compared to the market rate. There is also severe disparity when it comes to packages for existing employees. Work life balance is not at all good, most of the times u have to over work to claim enough points in a week. Even if u work perfectly for 2 or more years, u could easily end up in PIP, If u did'nt claim enough points in a month, which is pressurising.

Likes

Get an opportunity to work in new technologies. We can grow our technical skills and freedom to explore the same. We should involve in multi tasking which always helps to develop our skills. Also get a chance to travel abroad for supporting customer.

Dislikes

Appraisal and Salary hikes are very poor.

Likes

Apart from a quiet environment to work there's noting great about this company.

Dislikes

You won't get actual experience for the job role you're selected for. You'll have to deal with high workload, office politics, micro-managing, unsolicited advises, minimal pay etc.

Likes

I like only salary and benefits

Dislikes

Two Senior managers (Nitha and Sreeraj from assessment master) who were playing very cheap politics. Some team members thinks they are holding RM on their head. Those kind of bad work culture

Likes

1) It would give a great learning experience, very good exposure in both technical and customer management perspective. 2) Have opportunities to learn new technologies at the early stages since RM adopting latest technologies in fast pace . 3) Shift allowance 4) Team outing and Annual day 5) On-site opportunities

Dislikes

... to Team . 2)Micro management in some teams . Not following corporate standards. 3) Salary and benefits low for experienced compared to the industry standard.