ReSource Pro Service Desk Associate salaries in India

Likes

Nothing good

Dislikes

It's a robot company, not for humans. They pay less for the work you do. Once you made a mistake, they will give that as a reason for every hike and promotion. Poor infrastructure, poor work life balance and poor management

Likes

I have completed 2 years in Resource Pro and it has been good so far. I work in the IT department and the experience has been excellent. The work-life balance here is good. We have good colleagues, which makes working here all the better. The leadership is very understanding and professional at the same time. The company has grown leaps and bounds in getting new business and employing more resources. The growth chart shows a promising future here. Overall an excellent work place.

Dislikes

The only negative could be the salary hike part. The hike % is very low compared to the market outside and this needs to be looked at. They might give you a very good hike % when they hire you but once you come in, you would know the reality that they do not give much pay hike at the end of the year. Probably the second negative thing is " There is no hybrid or WFH option ". You have to come to the office. Only in the rarest scenarios you would get the WFH option.

Likes

Fresher pay is high

Dislikes

1) Too much politics in manager 2) no hike and promotion 3) Managers will not follow the ethics, they shout on employees and no respect 4) No proper cab facility 5) difficult to live In organisation. 6) because of all these attrition rate very high.

Likes

...ulture and infrastructure are excellent. The team and colleagues are supportive. Salary and benefits are also good. It is a good place to work.

Dislikes

I completed one month and everything is good so far.

Likes

• Some of the senior team members are really supportive and knowledgeable • Good place to learn about insurance operations, communication skills, team handling skills....only if you are willing to put extra effort • Management recognise the good work done by the employee and exposes them to the next level

Dislikes

...mbers are burden to the team, can't even think logically for simple tasks • Management exposes you to the next level of responsibilities for the same pay • Some team members really lack professionalism • No job security