Reliance Retail Mumbai Customer Relationship Manager Salaries by 6 Employees (Updated 2025)

2 - 8 years exp.

₹2.6 Lakhs - ₹5 Lakhs

Salary of majority employees

6% less than the average Customer Relationship Manager Salary in Retail Companies for 2 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Relationship Manager Salary 3 - 8 years exp. (3 salaries)	₹2.6 L/yr - ₹3.9 L/yr
Administration & Facilities Customer Relationship Manager Salary 2 years exp. (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.1 L/yr
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Merchandising, Retail & eCommerce Customer Relationship Manager Salary 5 years exp. (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.2 L/yr

Last Updated: 23 Jan 2025

Customer Relationship Manager salary at Reliance Retail ranges between ₹2.6 Lakhs to ₹5 Lakhs per year for employees with experience between 2 years to 8 years. Salary estimates are based on 6 latest salaries received from various employees of Reliance Retail.

Experience wise Reliance Retail Customer Relationship Manager salaries in Mumbai

Last Updated: 23 Jan 2025

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹3.5 L/yr
3 years (AmbitionBox Estimate)	₹2.6 L/yr - ₹6.2 L/yr
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4 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹5 L/yr
5 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹6.4 L/yr
6 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.2 L/yr
7 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.2 L/yr
8 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹3.9 L/yr

View all

From

Customer Relationship Manager

₹

Lakhs/yr

1 - 14 years exp.

Deputy General Manager

₹

Lakhs/yr

10 - 25 years exp.

Customer Relationship Manager 1 - 14 years exp.

Assistant Manager 0 - 17 years exp.

82% hike

Deputy Manager 2 - 19 years exp.

44% hike

Similar Designation salaries in Reliance Retail

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(303 salaries)

₹2.2 L/yr - ₹10 L/yr

Customer Service Associate Salary

(44 salaries)

₹0.8 L/yr - ₹3 L/yr

Operations Manager Salary

(30 salaries)

₹5.4 L/yr - ₹14.7 L/yr

Business Development Manager Salary

(27 salaries)

₹8.68 L/yr - ₹25 L/yr

Customer Service Executive Salary

(19 salaries)

₹1.1 L/yr - ₹3.5 L/yr

Customer Support Executive Salary

(4 salaries)

₹1.55 L/yr - ₹3.5 L/yr

Branch Manager Salary

(4 salaries)

₹13.46 L/yr - ₹35 L/yr

Top skills at Reliance Retail for Customer Relationship Manager

CRM Customer Relationship Customer Retention Customer Handling Solving Queries CRM Management Customer Satisfaction Customer Engagement Customer Satisfaction Customer Management Customer Complaints Tableau Data Analysis Google Analytics SAP CRM

Salary related reviews for Reliance Retail

Customer Service Associate in Bangalore / Bengaluru

Full Time

Human Resources Department

4.0

• posted on 19 Nov 2024

4.0

for Salary and Benefits

Likes

1. Working hours 2. Salary 3. Work

Salary - Good

+4 more

Dislikes

I never got get positive vibes with our cluster manager Mr Pranjith, there is no option to escalate our problem with higher officials. High level designation people are not good in the reliance jewellery SIS format, that's why people leaving the company. This is purely my opinion and experience

Promotions - Poor

Store Manager in Mumbai

Full Time

Merchandising, Retail & eCommerce Department

2.0

• posted on 23 Jul 2024

2.0

for Salary and Benefits

Likes

Salary and benefits are ok not good

Dislikes

The way upper management is treating was terrible and communication barriers were always been the case. Job security is 0 because of the politics is at the another level. Loss and prevention team is so pathetic and themselves are making losses

Salary - Poor

+6 more

Senior Associate in Ahmedabad

Full Time

Sales & Business Development Department

5.0

• posted on 11 May 2024

2.0

for Salary and Benefits

Likes

Reliance is the best platform for learning. In my time of 2.5 years, a lot has changed in my life mainly due to Reliance. The culture here is good, everyone works with teamwork.

Skill development - Excellent

+4 more

Dislikes

The thing is that now I am relying on the issue of salary. Whose work is good but salary is less? Salary should be according to experience There is no promotion on time, very bad even after passing the exam.

Salary - Poor

+1 more

Store Manager in Bhopal

Full Time

Sales & Business Development Department

1.0

• posted on 11 Jan 2025

3.0

for Salary and Benefits

Likes

Nothing, company middle management is poor and have no knowledge about retail, they just time pass and taking salary. They make operation weak just due to dominance of other departments over operation.

Dislikes

Everything, specially work culture

Skill development - Poor

+5 more

Sales Executive in Hyderabad / Secunderabad

Full Time

Sales & Business Development Department

2.0

• posted on 02 Oct 2024

1.0

for Salary and Benefits

Likes

Timings.

Skill development - Good

Dislikes

Don't have any Incentives and salary very less as well compared to other employment, they provide good salary for the people don't know what work is. An poor salary for the people who are excellent in work

Salary - Bad

+2 more

see more salary related reviews

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What people are saying about Reliance Retail

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an e-commerce marketing manager

Seeking Urgent Job Opportunities – Looking for Recommendations!

Hi Friends, I am seeking job opportunities! With over nine years of experience in E-Commerce Marketing, Social Media Marketing, Business Development, and Merchandising, I am passionate about finding suitable roles in artisan management, supply chain management, Production and product development. While I am open to exploring various industries, my primary interest lies in the textile/apparel and handcraft/handloom sectors. I have reached out to companies like Aditya Birla Retail & Fashion, Reliance Retail, Swadesh and many other companies too but unfortunately, I have not received any responses. If anyone can suggest potential opportunities or connections, I would greatly appreciate your help! Thank you in advance for your help! Attaching my resume for your reference!

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Reliance Retail Customer Relationship Manager Salary FAQs

What is the salary of Customer Relationship Manager at Reliance Retail Mumbai?

Customer Relationship Manager salary at Reliance Retail in Mumbai ranges between ₹2.6 Lakhs to ₹5.0 Lakhs for experience between 2 years to 8 years. According to our estimates it is 6% less than the average Customer Relationship Manager Salary in India. Salary estimates are based on 6 latest salaries received from various employees of Reliance Retail Mumbai.

How does the salary of a Customer Relationship Manager at Reliance Retail Mumbai compare with the average salary range for this job?

The average salary of a Customer Relationship Manager at Reliance Retail is 6% less than the average salary of a Customer Relationship Manager in Mumbai. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Relationship Manager at Reliance Retail?

CRM, Customer Relationship, Customer Retention, Customer Handling and Solving Queries are some of the popular skills required to work as a Customer Relationship Manager at Reliance Retail Mumbai.

What is the estimated take home salary of a Customer Relationship Manager at Reliance Retail in Mumbai?

The estimated take-home salary of a Customer Relationship Manager at Reliance Retail ranges between ₹27,191 per month to ₹28,598 per month in Mumbai. The take-home salary calculation is based on the average Reliance Retail Customer Relationship Manager salary in India which ranges between ₹2.6 Lakhs to ₹5.0 Lakhs per year for employees with experience between 2 years to 8 years. Check how did we calculate take home salary?

What is the notice period for Customer Relationship Manager at Reliance Retail in Mumbai?

According to AmbitionBox, 67% of the Reliance Retail Customer Relationship Managers in Mumbai reported a notice period of 1 Month, 33% reported a notice period of 15 days or less.This is based on 3 responses on AmbitionBox in last 2 years.

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Reliance Retail Customer Relationship Manager Salaries in Mumbai

Reliance Retail Customer Relationship Manager salary in Mumbai ranges between ₹2.6 Lakhs to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 Reliance Retail latest salaries received from various employees of Reliance Retail.