Reliance Retail Customer Relationship Manager Salaries by 100+ Employees (Updated 2025)

1 - 14 years exp.

₹2 Lakhs - ₹6.2 Lakhs

Salary of majority employees

At par with the average Customer Relationship Manager Salary in Retail Companies for 1 - 14 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Relationship Manager Salary 1 - 14 years exp. (50 salaries)	₹2 L/yr - ₹6.2 L/yr
Merchandising, Retail & eCommerce Customer Relationship Manager Salary 5 - 10 years exp. (7 salaries)	₹3.3 L/yr - ₹4.6 L/yr
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Sales & Business Development Customer Relationship Manager Salary 4 - 10 years exp. (6 salaries)	₹2.2 L/yr - ₹4.9 L/yr
Finance & Accounting Customer Relationship Manager Salary 1 - 5 years exp. (5 salaries)	₹2.4 L/yr - ₹3.9 L/yr
Marketing & Communication Customer Relationship Manager Salary 2 - 7 years exp. (5 salaries)	₹2.9 L/yr - ₹4.2 L/yr

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Last Updated: 10 Feb 2025

Companies similar to Reliance Retail for Customer Relationship Manager

Company name	Avg Annual Salary	Open Jobs
Future Retail Customer Relationship Manager Salary 1 - 11 years exp. (5 salaries)	₹1.4 L/yr - ₹3 L/yr 37% less
Tata Group Customer Relationship Manager Salary 2 - 6 years exp. (3 salaries)	₹2 L/yr - ₹4.2 L/yr 16% less
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Aditya Birla Fashion and Retail Customer Relationship Manager Salary 0 - 6 years exp. (5 salaries)	₹2.5 L/yr - ₹9 L/yr 63% more
Shoppers Stop Customer Relationship Manager Salary 0 - 11 years exp. (25 salaries)	₹2 L/yr - ₹4 L/yr 14% less
Big Bazaar Customer Relationship Manager Salary 5 - 8 years exp. (3 salaries)	₹1.9 L/yr - ₹4 L/yr 8% less
Metro Cash & Carry Customer Relationship Manager Salary 0 - 12 years exp. (4 salaries)	₹2.1 L/yr - ₹5.1 L/yr 1% less
Reliance Digital Customer Relationship Manager Salary 1 - 10 years exp. (179 salaries)	₹1.6 L/yr - ₹4.9 L/yr 12% less
Decathlon Customer Relationship Manager Salary 0 - 5 years exp. (43 salaries)	₹2.4 L/yr - ₹7.5 L/yr At par
Croma Customer Relationship Manager Salary 1 - 7 years exp. (6 salaries)	₹2.3 L/yr - ₹3.5 L/yr 22% less
Fabindia Customer Relationship Manager Salary 2 - 10 years exp. (5 salaries)	₹2.1 L/yr - ₹3.4 L/yr 36% less
Landmark Group Customer Relationship Manager Salary 1 - 13 years exp. (5 salaries)	₹2.4 L/yr - ₹7.2 L/yr 33% more
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IKEA Customer Relationship Manager Salary 0 - 9 years exp. (5 salaries)	₹5 L/yr - ₹7.2 L/yr 57% more
Future Group Customer Relationship Manager Salary 2 - 8 years exp. (4 salaries)	₹2.8 L/yr - ₹3 L/yr 18% less
Reliance Trends Customer Relationship Manager Salary 3 - 12 years exp. (4 salaries)	₹1.5 L/yr - ₹2.5 L/yr 43% less
Vijay Sales Customer Relationship Manager Salary 0 - 4 years exp. (4 salaries)	₹2.2 L/yr - ₹3.5 L/yr 23% less
Lifestyle Customer Relationship Manager Salary 1 - 15 years exp. (3 salaries)	₹1.6 L/yr - ₹3.5 L/yr 22% less

Customer Relationship Manager salary at Reliance Retail ranges between ₹2 Lakhs to ₹6.2 Lakhs per year for employees with experience between 1 year to 14 years. Salary estimates are based on 111 latest salaries received from various employees of Reliance Retail.

Experience wise Reliance Retail Customer Relationship Manager salaries

Last Updated: 10 Feb 2025

Experience	Avg Annual Salary
1 year (4 salaries)	₹2 L/yr - ₹4.5 L/yr
2 years (4 salaries)	₹2.1 L/yr - ₹3.5 L/yr
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3 years (8 salaries)	₹2.2 L/yr - ₹4.5 L/yr
4 years (17 salaries)	₹2 L/yr - ₹5 L/yr
5 years (19 salaries)	₹2.3 L/yr - ₹4.2 L/yr
6 years (22 salaries)	₹2.3 L/yr - ₹4.5 L/yr
7 years (8 salaries)	₹2.4 L/yr - ₹4.6 L/yr
8 years (6 salaries)	₹3.2 L/yr - ₹4.3 L/yr
9 years (8 salaries)	₹3.2 L/yr - ₹4 L/yr
10 years (10 salaries)	₹3 L/yr - ₹4.9 L/yr
11 years (AmbitionBox Estimate)	₹3 L/yr - ₹6.8 L/yr
12 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹6.9 L/yr
13 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹7 L/yr
14 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹6.2 L/yr

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From

Customer Relationship Manager

₹

Lakhs/yr

1 - 14 years exp.

Deputy General Manager

₹

Lakhs/yr

10 - 25 years exp.

Customer Relationship Manager 1 - 14 years exp.

Assistant Manager 0 - 17 years exp.

82% hike

Deputy Manager 2 - 19 years exp.

44% hike

Similar Designation salaries in Reliance Retail

Relationship Manager Salary

(13 salaries)

₹2.15 L/yr - ₹5 L/yr

Customer Success Manager Salary

(AmbitionBox Estimate)

₹28.8 L/yr - ₹36.8 L/yr

Operations Manager Salary

(285 salaries)

₹4.33 L/yr - ₹16 L/yr

Customer Service Associate Salary

(546 salaries)

₹0.72 L/yr - ₹3.7 L/yr

Business Development Manager Salary

(115 salaries)

₹6.45 L/yr - ₹23 L/yr

Store Manager Salary

(4.1k salaries)

₹1.85 L/yr - ₹9.7 L/yr

Branch Manager Salary

(30 salaries)

₹11.8 L/yr - ₹36.27 L/yr

Customer Service Executive Salary

(239 salaries)

₹1 L/yr - ₹4 L/yr

Customer Care Executive Salary

(26 salaries)

₹1.2 L/yr - ₹3 L/yr

Customer Support Executive Salary

(45 salaries)

₹1.5 L/yr - ₹4 L/yr

Top skills at Reliance Retail for Customer Relationship Manager

CRM Customer Relationship Customer Retention Customer Handling Solving Queries CRM Management Customer Satisfaction Customer Engagement Customer Satisfaction Customer Management Customer Complaints Tableau Data Analysis Google Analytics SAP CRM

Salary related reviews for Reliance Retail

3.8

Rated by 35 employees for salary & benefits

Deputy Manager in Guwahati

Full Time

Procurement & Supply Chain Department

1.0

• posted on 02 Feb 2025

4.0

for Salary and Benefits

Likes

salary on time, and central HR team is very supportive, specially Mr Ravi Gangaramani.

Salary - Good

Dislikes

Reporting Managers are very cheap minded. they want only thos subbordinates who treat them as god. Puja karo uski BC. Company bht achha hai but yeh manager log pura company ka naam kharab kar diye hai BC.

Skill development - Bad

+4 more

Customer Service Associate in Bangalore / Bengaluru

Full Time

Human Resources Department

4.0

• posted on 19 Nov 2024

4.0

for Salary and Benefits

Likes

1. Working hours 2. Salary 3. Work

Salary - Good

+4 more

Dislikes

I never got get positive vibes with our cluster manager Mr Pranjith, there is no option to escalate our problem with higher officials. High level designation people are not good in the reliance jewellery SIS format, that's why people leaving the company. This is purely my opinion and experience

Promotions - Poor

Store Manager in Mumbai

Full Time

Merchandising, Retail & eCommerce Department

2.0

• posted on 23 Jul 2024

2.0

for Salary and Benefits

Likes

Salary and benefits are ok not good

Dislikes

The way upper management is treating was terrible and communication barriers were always been the case. Job security is 0 because of the politics is at the another level. Loss and prevention team is so pathetic and themselves are making losses

Salary - Poor

+6 more

Senior Associate in Ahmedabad

Full Time

Sales & Business Development Department

5.0

• posted on 11 May 2024

2.0

for Salary and Benefits

Likes

Reliance is the best platform for learning. In my time of 2.5 years, a lot has changed in my life mainly due to Reliance. The culture here is good, everyone works with teamwork.

Skill development - Excellent

+4 more

Dislikes

The thing is that now I am relying on the issue of salary. Whose work is good but salary is less? Salary should be according to experience There is no promotion on time, very bad even after passing the exam.

Salary - Poor

+1 more

Store Manager in Bhopal

Full Time

Sales & Business Development Department

1.0

• posted on 11 Jan 2025

3.0

for Salary and Benefits

Likes

Nothing, company middle management is poor and have no knowledge about retail, they just time pass and taking salary. They make operation weak just due to dominance of other departments over operation.

Dislikes

Everything, specially work culture

Skill development - Poor

+5 more

see more salary related reviews

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What people are saying about Reliance Retail

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an e-commerce marketing manager

Seeking Urgent Job Opportunities – Looking for Recommendations!

Hi Friends, I am seeking job opportunities! With over nine years of experience in E-Commerce Marketing, Social Media Marketing, Business Development, and Merchandising, I am passionate about finding suitable roles in artisan management, supply chain management, Production and product development. While I am open to exploring various industries, my primary interest lies in the textile/apparel and handcraft/handloom sectors. I have reached out to companies like Aditya Birla Retail & Fashion, Reliance Retail, Swadesh and many other companies too but unfortunately, I have not received any responses. If anyone can suggest potential opportunities or connections, I would greatly appreciate your help! Thank you in advance for your help! Attaching my resume for your reference!

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Reliance Retail Customer Relationship Manager Salary FAQs

What is the salary of Customer Relationship Manager at Reliance Retail?

Customer Relationship Manager salary at Reliance Retail in India ranges between ₹2.0 Lakhs to ₹6.2 Lakhs for experience between 1 years to 14 years. According to our estimates it is 4% less than the average Customer Relationship Manager Salary in India. Salary estimates are based on 111 latest salaries received from various employees of Reliance Retail India.

How does the salary of a Customer Relationship Manager at Reliance Retail India compare with the average salary range for this job?

The average salary of a Customer Relationship Manager at Reliance Retail is 4% less than the average salary of a Customer Relationship Manager in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Relationship Manager at Reliance Retail?

CRM, Customer Relationship, Customer Retention, Customer Handling and Solving Queries are some of the popular skills required to work as a Customer Relationship Manager at Reliance Retail India.

Which similar companies are paying more than Reliance Retail to a Customer Relationship Manager in India?

Aditya Birla Fashion and Retail Customer Relationship Manager Salary - ₹2.5 Lakhs to ₹9.0 Lakhs per year
IKEA Customer Relationship Manager Salary - ₹5.0 Lakhs to ₹7.2 Lakhs per year
Landmark Group Customer Relationship Manager Salary - ₹2.4 Lakhs to ₹7.2 Lakhs per year
Decathlon Customer Relationship Manager Salary - ₹2.4 Lakhs to ₹7.5 Lakhs per year

What is the salary of a Customer Relationship Manager in companies similar to Reliance Retail in India?

Metro Cash & Carry Customer Relationship Manager Salary - ₹2.1 Lakhs to ₹5.1 Lakhs per year
Big Bazaar Customer Relationship Manager Salary - ₹1.9 Lakhs to ₹4.0 Lakhs per year
Reliance Digital Customer Relationship Manager Salary - ₹1.6 Lakhs to ₹4.9 Lakhs per year
Shoppers Stop Customer Relationship Manager Salary - ₹2.0 Lakhs to ₹4.0 Lakhs per year
Tata Group Customer Relationship Manager Salary - ₹2.0 Lakhs to ₹4.2 Lakhs per year

What is the estimated take home salary of a Customer Relationship Manager at Reliance Retail in India?

The estimated take-home salary of a Customer Relationship Manager at Reliance Retail ranges between ₹26,210 per month to ₹27,631 per month in India. The take-home salary calculation is based on the average Reliance Retail Customer Relationship Manager salary in India which ranges between ₹2.0 Lakhs to ₹6.2 Lakhs per year for employees with experience between 1 years to 14 years. Check how did we calculate take home salary?

What is the notice period for Customer Relationship Manager at Reliance Retail?

According to AmbitionBox, 46% of the Reliance Retail Customer Relationship Managers reported a notice period of 1 Month, 36% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 79 responses on AmbitionBox in last 2 years.

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Reliance Retail Customer Relationship Manager Salaries by Location

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Reliance Retail Customer Relationship Manager Salaries

Reliance Retail Customer Relationship Manager salary in India ranges between ₹2 Lakhs to ₹6.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 111 Reliance Retail latest salaries received from various employees of Reliance Retail.

Reliance Retail Customer Relationship Manager salaries in India

Companies similar to Reliance Retail for Customer Relationship Manager

Latest annual salaries shared by Reliance Retail Customer Relationship Manager

Experience wise Reliance Retail Customer Relationship Manager salaries

Similar Designation salaries in Reliance Retail

Top skills at Reliance Retail for Customer Relationship Manager

Salary related reviews for Reliance Retail

Deputy Manager in Guwahati

Customer Service Associate in Bangalore / Bengaluru

Store Manager in Mumbai

Senior Associate in Ahmedabad

Store Manager in Bhopal

Reliance Retail Customer Relationship Manager Salary FAQs

Tell us how to improve this page.

Reliance Retail Customer Relationship Manager Salaries by Location