RBL Bank Senior Customer Care Officer salaries in India

Likes

Canteen is good , and quality team is good for learning new things .

Dislikes

There is a lot od politics and management is corrupted . Salary is decent but career growth is slow . During lockdown no support at all , Delay in processing incentives. Sometimes no incentives at all Even after managers stating there will be "cash incentives". Even we have to manage our own transportation during lockdown .

Likes

Exposure and responsibilities beyond experience which gives a person to learn.

Dislikes

1. No Industry parity in pay 2. Toxic work culture 3. No work-life balance 4. Unbearable infrastructure 5. Namesake designations without much impact on earnings.

Likes

I'm in branch banking operations and manager and other upper level staff has no transperancy between them and ground level operations staff. The worst manager I got, I mean when I got affected with corona he didn't even bother to call me and ask me about my health. We are not allowed to work from home or on alternative days at all. Poor management.

Dislikes

...e turned on their conditions. They offered me branch banking operations role. i.e service delivery ambassador non cash with low package and now they changed my role to aspire Relationship manager with same remuneration. Where, other people are joining as aspire RM are getting better remuneration than operations staff.

Likes

seniors are very supportive and understanding, also a good pay package motivates

Dislikes

groupism by union employees who always try to prove with their illogical attitude that they are the people who are running the bank and non union members are nothing but their servents

Likes

SALARY and Perks

Dislikes

work culture horrible , saturday sunday working, no support from HR , no product training, continuous con call ,no product as per current market , in rural areas bank work with liability products, no lending now a days people go digital but bank ,still forcing to sell debit cards