RBL Bank Cash Service Delivery Ambassador salaries in India (Updated 2025)

Likes

1. Salary on time

Dislikes

This will be a long list of dislikes. One of the most toxic work culture i have ever seen. I joined as service delivery ambassador (cash). My main responsibility is doing financial transactions online, making FD, account closure, passbook printing, new passbook issue, updating registers and tallying the cash etc. Unfortunately I’m doing much more than this. The senior management is forcing me to do other tasks like uploading account opening forms on system, checking for discrepancy, uploading form A, form B, etc which is not a part of my profile. There are 2 types of positions here sda (cash) and sda (non-cash). The sda cash is supposed to do financial transactions only. And sda (non cash) is supposed to do 40% operations and 60% sales but here the non cash employees are made to do 100% sales. They are just like a salesman. There is lot of stress and pressure for employees working in this bank. The branch manager are forcing us to do lot of sales even for cashiers they are giving targets. Not a single day working in RBL bank is peaceful. If you don’t do sales in one branch they will transfer you to another branch and if you can’t achieve target in another branch too then they will terminate you by giving compliance issue as a reason. Retail banking in RBL bank is worst. My health has been severely depreciated within 2 months of joining. The bank is also heavily understaffed. There is soo much work to do that I don’t even time for lunch. The work is never ending. It keeps on coming. You don’t even have 10-15 minutes rest. I go for lunch at 3:30-4pm. Everyday I suffer from burnout and headache. Worst experience ever in my life. They are using 3rd class infrastructure. Internet speed is very slow. Desktops are not updated with latest hardware. Finacle lags everytime during transaction. CAMS and CRM are complicated to understand. No proper training is given to employees. They expect employees to work beyond their job responsibilities.

Likes

SALARY and Perks

Dislikes

work culture horrible , saturday sunday working, no support from HR , no product training, continuous con call ,no product as per current market , in rural areas bank work with liability products, no lending now a days people go digital but bank ,still forcing to sell debit cards

Dislikes

...ll these things i have convey still they are not doing anything strong for it...we are suffering also salary not increasing after working 24*7 only they need work no salary hike nothing..

Likes

There is nothing a such working with rbl bank I landed here co incidentally.

Dislikes

...ture, no personal life, no empathy for employees. They ask to work on weekend's. They don’t pay proper incentives.

Likes

Nothing

Dislikes

The thing which everyone would need atleast from an employment is good work, decent salary with recognition and timely professional and personal growth. RBL internal audit team has complete bias ness favouring only 2-3 favourite employee in all terms. It is unpleasant experience being with RBL Bank and wasting time. It spoils rating of employees to favour other employees. I would recommend anyone to avoid joining internal audit team as it lacks the give employee with its basic rights and that is to proof your ability and succeed. The place with high partially.