Raymond Lifestyle Limited Senior Customer Relationship Officer salaries in Gurgaon / Gurugram

Likes

... many staffs does a mistakes but not terminated either no warning letter issued. Salary doesn't get delayed. It is India's biggest brand and feel secure to work under it. it was my pleasure to work in this large scale Retail industries. Love to work with an outstanding Environment, supportive Staff.. Company policies are excellent which non other Retail company gives to the Employees.. am very delight to work in Raymonds So Thanks for giving me this opportuinity to work in Raymonds..

Dislikes

We use to have a training on Spring summer and Autumn winter so many Staff 's they don't understand in English when the trainer speaks in English and they get fear when the trainer ask them questions so I feel that if there is a training in South, then the trainer should know other languages like kannada, Tamil and Telegu and they should talk with them and make them understand about FAB in other languages, so that when they go to the floor they need to be very Confident while showing the product so that our ASP(average selling price) will get increase and we should not just satisfy customers we should make every customers Delight.... And also management should hire Candidates for a part-time jobs and give them opportunity to work in Raymonds. working in (SIS)store in store like Shopper stop, Centrals, lifestyle the Store managers or DM, they use to pressurize for our brand staff for no reasons so our management should get involved and sort out the problems.

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

No issue

Likes

They are not supporting us in any way I have been layed off with 1000 + other employees. I was forcefully asked to resign and now I am getting just 25% of the salary..

Dislikes

The salary structure and growth rate was not up to the industry standards also the company ended up losing the best employees over a phone call by forcefully asking them to leave.

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high_quality products and has a global client base. As a result l get to travel abroad, especially to the us and Canada. But on site travel is completely dependent on your project and client,s location.mine is a us based client and they have some affices in toronto., Hence l got a B1 visa quickly. Another puls point is that my colleagues come from various cultural background, and we work happily in collaboration. I also like the employee re- hire policy here.

Dislikes

Compensation is decent but growth is slow. The work pressure is very high. Sometimes, I have to work 12_15 hours straight in a day as l have to attend client calls in the night. Mangers do not value an individuals, unique strength, which is why I have to take back my suggestions most of the times. I do receive appreciations emails from my client, but they mostly go unnoticed during my mid- year appraisals. Also, there is no no - job training for expiration, hence senior folks like me have to guide them. Step-by- step, Wich is a pain sometimes.

Likes

...very soft and Nice personality. Very good management. Company policies are good. Fair give good salary and other benefits.

Dislikes

Nothing more