Radical Minds Quality Lead salaries in Gurgaon / Gurugram

Likes

Good work environment and culture. Teammates are supportive and the management transparent.

Dislikes

There is a lot of politics and the management does not address our issues. Salary is decent but career growth is slow.

Likes

Radical minds HR & admins are good but there hands are tied unable to interfere in Zomato SOS Process.

Dislikes

...part is in one week table & chair will clean so all have to manage in cafeteria.Sometimes training classes will take time 15-25days if you certified then only salary will be there otherwise tata bye-bye. For regional individual associate daily one fatal it be there from external Auditor,so agent demotivated day by day so there quality score wil not go more than 60-70% , whatever updates associate will get that same updates external audit will get after 15days or 1 month till that time they consider as that fatal & afterwards time has expired so can't able to remove also that fatal. Incomplete info they marked fatal 4-5 forms had to fill on calls. (Google forms).Some Team leader abusing & many times quarrelling happened on floor with high base volume & process manager speaking & abusing with loud voice either in phone or with agent ,at that time they will not care about process quality so all should have to focus on their calls.

Likes

Don't get salary from April onwards So I am not getting any support from RadicalMinds

Dislikes

In this pandemic situation Radical has to support his employees and gave them atleast 50% Salary but don't get any support from Radical Minds

Likes

Company culture and superiors are excellent

Dislikes

Everything is good but the time is not good. Every company should prepare plan B if they are unable to pay their employees. Remove from company is not a option. Every one needs to learn from Ratanji Tata how to care others.

Likes

Nothing to like.

Dislikes

...in training as I was asked to leave the training room in middle of the training. Now come to the salary part. HR head and even ER head Mrs Manjri Madam do not have complete knowledge about the company. I was asked to leave the company on July 3, 2024 and ER Vimal, HR head Munish Walia said that you will get the salary on 5th July. I didn't get it. Then thay asked to wait for 10 th July. Then they asked to wait till 15 th July. And when i went to ER Manjri then she said that ohh we forgot to take the approval from client end to release the salary we are completing it experience on priority. This is their priority. After that she said that I will confirm you on 16th July when you will receive the salary. When I called ER Manjri on 17th she said I forgot to inform you , THAT IS HOW THEY TAKE OWNERSHIP OF EMPLOYEE'S CONCERN. SORRY EX-EMPLOYEE'S . And the day after 17 July she said that you will get the salary after 45 days. Previous she said that we will release your salary exceptionally as ATL was done and this was not a resignation and now she said to wait for 45 days. This is the work culture of THE WORSE RADICAL MINDS. WHERE MANAGEMENT DO NOT HAVE ANY MIND AND INFORMATION ABOUT THE COMPANY AND THIS IS HOW THEY HARRASH EMPLOYEES MENTALLY. I SUGGEST NEVER JOIN RADICAL MINDS..............