Rackspace Customer Support Technician Salaries by 7 Employees (Updated 2025)

1 - 7 years exp.

₹6 Lakhs - ₹9 Lakhs

Low Confidence

Salary of majority employees

73% more than the average Customer Support Technician Salary in IT Services & Consulting Companies for 1 - 7 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Support Technician Salary 1 - 7 years exp. (5 salaries)	₹6 L/yr - ₹9 L/yr
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Engineering - Hardware & Networks Customer Support Technician Salary 2 - 4 years exp. (AmbitionBox Estimate)	₹6.4 L/yr - ₹7 L/yr

Last Updated: 3 Sep 2023

Companies similar to Rackspace for Customer Support Technician

Company name	Avg Annual Salary	Open Jobs
Hitachi Hi-Rel Power Electronics Customer Support Technician Salary 7 - 10 years exp. (3 salaries)	₹3.4 L/yr - ₹4.5 L/yr 47% less
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Concentrix Corporation Customer Support Technician Salary 3 - 5 years exp. (3 salaries)	₹4.2 L/yr - ₹4.7 L/yr 36% less

Customer Support Technician salary at Rackspace ranges between ₹6 Lakhs to ₹9 Lakhs per year for employees with experience between 1 year to 7 years. Salary estimates are based on 7 latest salaries received from various employees of Rackspace.

Experience wise Rackspace Customer Support Technician salaries

Last Updated: 3 Sep 2023

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹3.3 L/yr - ₹9 L/yr
2 years (AmbitionBox Estimate)	₹7 L/yr - ₹14.2 L/yr
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3 years (AmbitionBox Estimate)	₹7.2 L/yr - ₹13.5 L/yr
4 years (AmbitionBox Estimate)	₹6.4 L/yr - ₹12.7 L/yr
5 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹7.5 L/yr
6 years (AmbitionBox Estimate)	₹5.7 L/yr - ₹7.2 L/yr
7 years (AmbitionBox Estimate)	₹6 L/yr - ₹6 L/yr

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Top skills at Rackspace for Customer Support Technician

Technical Support Troubleshooting MR Networking PFMEA Android Communication Skills Advertising customer support Product Software Development A+ Line Inspection Business Process Mapping desktop

Salary related reviews for Rackspace

Technical Support Engineer in Gurgaon / Gurugram (working remotely)

Full Time

IT & Information Security Department

5.0

• posted on 28 May 2024

5.0

for Salary and Benefits

Likes

Work Life Balance Good take home salary Good management in windows Salary on time Good tax benefits

Salary - Excellent

+4 more

Dislikes

Job security is concerned however haven't seen in India but in US laid off recently and every two or three years laid of past history.

Billing Specialist in Gurgaon / Gurugram

Full Time

Finance & Accounting Department

1.0

• posted on 31 May 2023

1.0

for Salary and Benefits

Likes

i am getting my monthly salary. same salary package from past 2 years

Dislikes

management will make u feel like u r working in a shop, micro management, unnecesary threatening of losing job, no appraisals, top level people have no knowledge of the work they handle, employees are not supported during their tough times. and referals are only happening for management's knowns and relatives. they dont consider anyone else

Salary - Bad

+6 more

Cloud Solutions Architect (working remotely)

Full Time

Sales & Business Development Department

2.0

• posted on 10 Nov 2024

3.0

for Salary and Benefits

Likes

Still there are co workers who care to be a good human being.

Skill development - Good

+1 more

Dislikes

I have joined Rackspace will less salary than I had a offer only because of Racker culture which is intentionally destroyed by recent leadership and within 1 year the whole company changed to a toxic work culture.

Job security - Bad

+2 more

Linux System Administrator (working remotely)

Full Time

IT & Information Security Department

4.0

• posted on 10 May 2024

2.0

for Salary and Benefits

Likes

The office culture in Rackspace is good, atleast it was a year ago. Managers are supportive. Multiple resources and learning subscriptions are available, so we can help grow and expand our knowledge. Rackspace is transperant about it's finances so employees are aware how it's performing and where the funds are being utilised.

Skill development - Excellent

+2 more

Dislikes

Compensation and appraisal is quite below average. Hoping to get a better appraisal next year. Office environment is gradually shifting more towards micro managing rather than appreciating the hard work done by employees.

Salary - Poor

+1 more

Linux Support Engineer Ll in Gurgaon / Gurugram (working remotely)

Full Time

IT & Information Security Department

5.0

• posted on 28 Apr 2024

5.0

for Salary and Benefits

Likes

Permanent WFH Good culture Good technical work Frequent team engagements

Salary - Excellent

+4 more

Dislikes

...decision making came in the hand of Indian management things are not going good. They are doing cost cutting everywhere.

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Salary Discussions, Hike & Promotions

Salary Negotiation in an interview

Hi, I have had a first round of interview with the company. And mentioned my salary expectations as 15- 20% from my previous LPA. But after that I feel like I have undervalued my expectations. Being in the field for 9 years with the required skill, considering the market and the prospect company is a well known builder, i should have asked more. Anyway a face to face interview is scheduled next week. How to ask them a higher salary from what I have mentioned earlier. And how much I can ask more. Please help. Thanks in advance.

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Rackspace Customer Support Technician Salary FAQs

What is the salary of Customer Support Technician at Rackspace?

Customer Support Technician salary at Rackspace in India ranges between ₹6.0 Lakhs to ₹9.0 Lakhs for experience between 1 years to 7 years. According to our estimates it is 73% more than the average Customer Support Technician Salary in India. Salary estimates are based on 7 latest salaries received from various employees of Rackspace India.

How does the salary of a Customer Support Technician at Rackspace India compare with the average salary range for this job?

The average salary of a Customer Support Technician at Rackspace is 73% more than the average salary of a Customer Support Technician in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Support Technician at Rackspace?

Technical Support, Troubleshooting, MR, Networking and PFMEA are some of the popular skills required to work as a Customer Support Technician at Rackspace India.

What is the salary of a Customer Support Technician in companies similar to Rackspace in India?

Concentrix Corporation Customer Support Technician Salary - ₹4.2 Lakhs to ₹4.7 Lakhs per year
Hitachi Hi-Rel Power Electronics Customer Support Technician Salary - ₹3.4 Lakhs to ₹4.5 Lakhs per year

What is the estimated take home salary of a Customer Support Technician at Rackspace in India?

The estimated take-home salary of a Customer Support Technician at Rackspace ranges between ₹53,080 per month to ₹54,401 per month in India. The take-home salary calculation is based on the average Rackspace Customer Support Technician salary in India which ranges between ₹6.0 Lakhs to ₹9.0 Lakhs per year for employees with experience between 1 years to 7 years. Check how did we calculate take home salary?

What is the notice period for Customer Support Technician at Rackspace?

According to AmbitionBox, 100% of the Rackspace Customer Support Technicians reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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Rackspace Customer Support Technician Salaries

Rackspace Customer Support Technician salary in India ranges between ₹6 Lakhs to ₹9 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 Rackspace latest salaries received from various employees of Rackspace.