Rackspace Gurgaon / Gurugram Customer Support Technician Salaries by 4 Employees

1 - 4 years exp.

₹6.4 Lakhs - ₹9 Lakhs

Salary of majority employees

13% more than the average Customer Support Technician Salary in IT Services & Consulting Companies for 1 - 4 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations Customer Support Technician Salary 1 - 4 years exp. (AmbitionBox Estimate)	₹6.5 L/yr - ₹9 L/yr
Login to view exact salary
Engineering - Hardware & Networks Customer Support Technician Salary 2 - 4 years exp. (AmbitionBox Estimate)	₹6.4 L/yr - ₹7 L/yr

Last Updated: 16 Mar 2023

Customer Support Technician salary at Rackspace ranges between ₹6.4 Lakhs to ₹9 Lakhs per year for employees with experience between 1 year to 4 years. Salary estimates are based on 4 latest salaries received from various employees of Rackspace.

Experience wise Rackspace Customer Support Technician salaries in Gurgaon / Gurugram

Last Updated: 16 Mar 2023

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹8.1 L/yr - ₹10.3 L/yr
2 years (AmbitionBox Estimate)	₹6.3 L/yr - ₹8 L/yr
Login to view exact salary
4 years (AmbitionBox Estimate)	₹5.8 L/yr - ₹7.4 L/yr

Similar Designation salaries in Rackspace

Network Engineer Salary

(6 salaries)

₹7 L/yr - ₹15.25 L/yr

Technical Support Engineer Salary

(6 salaries)

₹5.5 L/yr - ₹8.5 L/yr

Top skills at Rackspace for Customer Support Technician

Technical Support Troubleshooting MR Networking PFMEA Android Communication Skills Advertising customer support Product Software Development A+ Line Inspection Business Process Mapping desktop

Salary related reviews for Rackspace

Technical Support Engineer in Gurgaon / Gurugram (working remotely)

Full Time

IT & Information Security Department

5.0

• posted on 28 May 2024

5.0

for Salary and Benefits

Likes

Work Life Balance Good take home salary Good management in windows Salary on time Good tax benefits

Salary - Excellent

+4 more

Dislikes

Job security is concerned however haven't seen in India but in US laid off recently and every two or three years laid of past history.

Billing Specialist in Gurgaon / Gurugram

Full Time

Finance & Accounting Department

1.0

• posted on 31 May 2023

1.0

for Salary and Benefits

Likes

i am getting my monthly salary. same salary package from past 2 years

Dislikes

management will make u feel like u r working in a shop, micro management, unnecesary threatening of losing job, no appraisals, top level people have no knowledge of the work they handle, employees are not supported during their tough times. and referals are only happening for management's knowns and relatives. they dont consider anyone else

Salary - Bad

+6 more

Cloud Solutions Architect (working remotely)

Full Time

Sales & Business Development Department

2.0

• posted on 10 Nov 2024

3.0

for Salary and Benefits

Likes

Still there are co workers who care to be a good human being.

Skill development - Good

+1 more

Dislikes

I have joined Rackspace will less salary than I had a offer only because of Racker culture which is intentionally destroyed by recent leadership and within 1 year the whole company changed to a toxic work culture.

Job security - Bad

+2 more

Linux System Administrator (working remotely)

Full Time

IT & Information Security Department

4.0

• posted on 10 May 2024

2.0

for Salary and Benefits

Likes

The office culture in Rackspace is good, atleast it was a year ago. Managers are supportive. Multiple resources and learning subscriptions are available, so we can help grow and expand our knowledge. Rackspace is transperant about it's finances so employees are aware how it's performing and where the funds are being utilised.

Skill development - Excellent

+2 more

Dislikes

Compensation and appraisal is quite below average. Hoping to get a better appraisal next year. Office environment is gradually shifting more towards micro managing rather than appreciating the hard work done by employees.

Salary - Poor

+1 more

Linux Support Engineer Ll in Gurgaon / Gurugram (working remotely)

Full Time

IT & Information Security Department

5.0

• posted on 28 Apr 2024

5.0

for Salary and Benefits

Likes

Permanent WFH Good culture Good technical work Frequent team engagements

Salary - Excellent

+4 more

Dislikes

...decision making came in the hand of Indian management things are not going good. They are doing cost cutting everywhere.

see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

View All

Salary Discussions, Hike & Promotions

a manager - business analyst

Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

Got a question about Rackspace?

Ask anonymously on communities.

Rackspace Customer Support Technician Salary FAQs

What is the salary of Customer Support Technician at Rackspace in Gurgaon / Gurugram?

The average salary of a Customer Support Technician at Rackspace in Gurgaon / Gurugram typically ranges from ₹6.4 Lakhs to ₹9.0 Lakhs per year, depending on experience (from 1 year to 4 years).

The top 10% of Customer Support Technician in Gurgaon / Gurugram at Rackspace earn more than ₹9.0 Lakhs per year, and the top 1% earn over ₹9.0 Lakhs per year. Customer Support Technician Salaries at Rackspace can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Rackspace employees in India.

What is the estimated take home salary of a Customer Support Technician at Rackspace in Gurgaon / Gurugram?

The estimated take-home salary of a Customer Support Technician at Rackspace in Gurgaon / Gurugram typically ranges from ₹53,921 to ₹55,266 per month. This is based on the average salary range of ₹6.4 Lakhs to ₹9.0 Lakhs per year for employees with experience ranging from 1 year to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Rackspace. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Support Technician at Rackspace in Gurgaon / Gurugram?

To be a Customer Support Technician at Rackspace in Gurgaon / Gurugram, the key skills required include:

- Technical Support
- Troubleshooting
- MR
- Networking
- PFMEA

These skills are highly valued at Rackspace and are crucial for successful performance in a Software Engineering role.

How the salary growth look like for a Customer Support Technician at Rackspace in Gurgaon / Gurugram?

The salary growth for a Customer Support Technician at Rackspace in Gurgaon / Gurugram depends on factors such as experience, performance, and promotions. On average, a Customer Support Technician in Gurgaon / Gurugram can expect the following growth trajectory at Rackspace:

Experience	Average Salary Range
1 year	₹8.1 Lakhs to ₹10.3 Lakhs per year
2 years	₹6.3 Lakhs to ₹8.0 Lakhs per year
4 years	₹5.8 Lakhs to ₹7.4 Lakhs per year

and so on.

Tell us how to improve this page.

Home >
Salaries >
Rackspace Salaries >
Rackspace Customer Support Technician Salaries >
Rackspace Customer Support Technician Salaries in Gurgaon / Gurugram

Rackspace Customer Support Technician salary in Gurgaon / Gurugram ranges between ₹6.4 Lakhs to ₹9 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Rackspace latest salaries received from various employees of Rackspace.