Porter Customer Support Representative salaries in Mumbai

Likes

The company is very good in compensation & benefits and there are multiple growth opportunity in the company. And the teammates are cooperative and helpful. And here you will get the opportunity to learn south languages. The top level management takes the suggestion from the lower level management and they appreciate suggestion and they gives reply. Even a CEO & COO both are excellent in interaction with the employees via mail.

Dislikes

The company takes suggestion but they delay in implement. When I was there I feel insecurity regarding the job and one more thing there is a compulsory overtime in the company.

Likes

...w joiners do not receive a laptop benefit as they need to arrange it themselves. A wifi allowance of 700 is paid for work from home, and extra pay is given for working on Saturdays.

Dislikes

There should be more opportunities for working from home. However, it's important to spend at least 2 days a week in the office for team bonding. Leaders are expected to be in the office every day except Saturdays. The quality of the food boxes provided is sometimes subpar, and the food choices are not satisfactory. Many of us end up discarding it as a result. The quality of office trips and dinner parties has declined compared to earlier times. HR has issued warning letters to employees who have been with Porter for 6 years. The employee has no prior history of any written or verbal warnings. There was a significant oversight by HR, as they only found out about the issue through the employee, yet still issued the warning letter. Porter or other employees were not affected by the miss in any way, still this action was taken. This is demoralizing and affects the employee's chances for a raise for the year, as the policy states that any warning letter results in no promotion or raise.

Likes

The leaders and managers are good. Porter always welcome new ideas and support you to become better person every day. There is no barrier between upper level management and executive they can directly reach out to them and talk about their problems

Dislikes

Salary and promotion

Likes

They teach me logistics and transportation very well. Payment on time no issue about salary.

Dislikes

Too much politics is there. Treat only south indians very well no job security. Team leader itself told me that, company hired lower salary ppls. And they force me for the resignation

Likes

Friendly atmosphere...... Working here was like working with family

Dislikes

...n company mail account n so they kicked me out of company.... Disappointed...... Not even FNF settlement I lost everything n also they have not paid my salary even which was pending n upon that they terminated from company..