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based on 642 Reviews

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642
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2.8k
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Porter Customer Care Executive Reviews

Updated 20 Feb, 2025

Overall Rating

4.2/5

based on 15 reviews

Rating distribution

5

7 (46.7%)

4

4 (26.7%)

3

2 (13.3%)

2

1 (6.7%)

1

1 (6.7%)

Category Ratings

4.3

Company culture

4.2

Work-life balance

4.0

Skill development

4.0

Promotions

3.9

Job security

3.9

Work satisfaction

3.7

Salary

What employees say about Porter?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

100% employees reported

Flexible timing

45% employees reported

No travel

73% employees reported

View more detailed insights

Gender based rating

4.3

Rated by Women

9 reviews

2.9

Rated by Men

4 reviews

Porter is rated 4.2 out of 5 stars on AmbitionBox, based on 15 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the ... Read more

Porter is rated 4.2 out of 5 stars on AmbitionBox, based on 15 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Porter Customer Care Executive Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

15 reviews found

Sort by: Popular

Customer Care Executive in Marol Andheri

CSE.... Spot cc Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

1.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 22 Apr 2021

Likes

Friendly atmosphere...... Working here was like working with family

Salary - Excellent
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Thought people here understand family problem n sometime even supported but I mailed company for LWP which was option given by company itself if u can't work in home due to lockdown but I was terminated from company after spending more than year..... I was already in problem n expected from company as family to be supportive I was in contact with everyone... But all my sent mails n my all proof was deleted by company which was in company mail account n so they kicked me out of company.... Disappointed...... Not even FNF settlement I lost everything n also they have not paid my salary even which was pending n upon that they terminated from company.....Read More

Job security - Bad

Work Details

It was awesome....

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Mumbai (working remotely)

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Feb 2025

Likes

Yes.aI am excited to rejoin again.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I don't dislike and all good.

Customer Care Executive (working remotely)

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Jun 2024

Likes

* Work from home * Supportive Staffs

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

* Salary to low

Salary - Poor

Work Details

Work days: Rotational Shift

Work related travel: This is a desk job.

Customer Care Executive in Mumbai

Full Time

·

CCE Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Apr 2022

Likes

I would like helping to the customers and partners

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

I really enjoyed to worked this company

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive (working remotely)

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Sep 2023

Likes

everything ok, everyone support us , i feel free .....

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing to say ..............all ok

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Read Porter Customer Care Executive Reviews based on locations

4.0

Mumbai

(8)

Customer Care Executive (working remotely)

Spot CC Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Jul 2022

Likes

Company environment is good a

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NA

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 May 2022

Likes

immense work pressure. And management treats you like a slave.

Dislikes

lot of politics and immense work pressure. TL's are ruse and treats you like a slave.

Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about Porter.

Customer Care Executive in Marol

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 22 May 2021

Likes

No not at all

Dislikes

no proper management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Not bad

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Customer Care Executive in Mumbai

customer care Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 29 Mar 2020

Likes

The company is good for freshers who wants to joins the bpo field. Overall the working environment is good and the training method is good. I learned how to communicate with people and solve their queries.

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good

Dislikes

There is no job security as remove the candidates without any notice.

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in Mumbai

Spot cc Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 11 Sep 2020

Likes

Team members

Dislikes

U get easily targeted. When it's comes to being fair all the policies goes against you.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Neutral

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Mumbai

Cc Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 14 Mar 2020

Likes

Good place to work

Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Mumbai

Administration Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Oct 2019

Likes

Nice company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The work pressure is very high.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Mumbai

working in a intracity transaction handling team who takes calls of the... Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 08 Aug 2017

Likes

friendly environment & supporting staff

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

process is a bit tough to take in so easy

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Mumbai

Full Time

·

Customer Success Department

3.0

posted on 16 Feb 2024

Overall Rating

Average

Top trending discussions

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More about working at Porter

#12 Best Tech Startup - 2021

HQ - Bangalore,Karnataka, India
Internet
1k-5k Employees (India)

People also ask about Porter's Customer Care Executives

How is Porter to work for?

Porter is rated 4.2 out of 5, based on 15 reviews by employees on AmbitionBox. Porter is known for Company culture which is rated at the top and given a rating of 4.3. However, Salary is rated the lowest at 3.7 and can be improved. To know first hand how it is like to work at Porter read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Porter?

According to AmbitionBox ratings, Porter employees rate its salary and benefits as 3.7 out of 5. You can know more about Porter Salaries at AmbitionBox

How is the work culture at Porter?

Work culture is rated 4.3 at Porter by 15 employees. While job security is rated 3.9 and work-life balance is rated 4.2 at Porter. Read detailed reviews by employees of Porter on AmbitionBox.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 Porter reviews submitted by Porter employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Porter is the right company for you. 100% of employees reported the working... days at Porter as Rotational Shift. 55% employees reported the work timings at Porter as Strict timing. Read more

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Porter Customer Care Executive Salary

based on 41 salaries

Unlock

₹1.7 L/yr - ₹4 L/yr

At par with the average Customer Care Executive Salary in India

View more details

Employee Benefits for Porter Customer Care Executive

Free meal

1 total response

Health insurance

1 total response

Job/Soft skill training

3 total responses

Professional degree assistance

1 total response

+1 more benefit

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