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3.6

based on 3.6k Reviews

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Customer Success, Service & Operations

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PolicyBazaar Customer Success, Service & Operations Department Salaries in India

based on 2.7k latest salaries
Designation Avg Annual Salary Open Jobs

Front Office Executive

0 - 4 years exp. (3 salaries)
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₹3.3 L/yr - ₹3.3 L/yr

Senior Process Associate

3 years exp. (3 salaries)
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₹2.9 L/yr - ₹5.2 L/yr

Customer Care Consultant

3 - 5 years exp. (3 salaries)
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₹3 L/yr - ₹3.7 L/yr

Claims Associate

0 - 2 years exp. (3 salaries)
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₹3 L/yr - ₹3.3 L/yr

Telecalling Executive

1 - 5 years exp. (3 salaries)
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₹3 L/yr - ₹4 L/yr

Risk Analyst

0 - 3 years exp. (3 salaries)
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₹3.5 L/yr - ₹4 L/yr

Customer Associate

0 - 3 years exp. (3 salaries)
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₹3.6 L/yr - ₹4.6 L/yr

AST Consultant

0 - 3 years exp. (3 salaries)
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₹2.4 L/yr - ₹2.8 L/yr

Agent

0 - 1 year exp. (3 salaries)
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₹2.3 L/yr - ₹3.1 L/yr

Customer Service Agent

1 - 11 years exp. (3 salaries)
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₹2.7 L/yr - ₹4.9 L/yr

Sales Representative

0 - 1 year exp. (3 salaries)
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₹2.5 L/yr - ₹5 L/yr

1 job opening

Associate Executive

1 - 2 years exp. (3 salaries)
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₹2.3 L/yr - ₹3.2 L/yr

Customer Relation Executive

2 - 3 years exp. (3 salaries)
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₹2 L/yr - ₹2.9 L/yr

Customer Executive

0 - 3 years exp. (3 salaries)
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₹2.4 L/yr - ₹2.5 L/yr

Senior Customer Support Associate

3 - 4 years exp. (3 salaries)
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₹3.5 L/yr - ₹6 L/yr

Customer Service Manager

1 - 2 years exp. (3 salaries)
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₹2.7 L/yr - ₹3.1 L/yr

Accounts Manager

1 - 4 years exp. (3 salaries)
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₹3.4 L/yr - ₹9.8 L/yr

Back Office Executive

1 - 4 years exp. (3 salaries)
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₹2.3 L/yr - ₹3.5 L/yr

Senior Customer Associate

0 - 4 years exp. (3 salaries)
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₹2.4 L/yr - ₹3.5 L/yr

Telecaller

0 - 3 years exp. (3 salaries)
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₹2.5 L/yr - ₹3 L/yr

Last Updated: 2 Feb, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for PolicyBazaar

3.9

Rated by 523 employees for salary & benefits

Operations Manager in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 18 Nov 2024
5.0
 for  Salary and Benefits

Likes

...ssional and personal life, managers do understand give space to perform At same time it pays well in terms of salary and incentives

read more
  • Salary - Excellent
    • +6 more

Dislikes

Nothing

Customer Service Associate in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 26 Feb 2024
4.0
 for  Salary and Benefits

Likes

Salary on time.

  • Salary - Good

Dislikes

Mr Shakti Singh (senior manager) policy bazaar.ae Basically A "Bully" or in his own words = Dumb DNA !. Job roles of this guy is being sarcastic, control freak and a prick at all time to all the employees. Literally compares human employees to machines. If that is the case hire machines dum dum.....! Please someone stop this pretentious guy or this organisation is doomed. To be honest no one likes being working in such a Toxic environment.!!!

read more
  • Skill development - Poor
    • +5 more

Associate Service Consultant in New Delhi (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 14 Dec 2023
3.0
 for  Salary and Benefits

Likes

My Team Leader Abhishek Faujdar is the best team leader in the whole Policybazaar.ae process. My team mates are awesome and My another team leader Ravi Sir is also fantastic. I had a very memorable time period in Policybazaar and I am taking mixed memories for my better future.

read more
  • Job security - Excellent

Dislikes

The salary they are providing is not sufficient and appraisal are bit low as compare to other companies. Management needs to take care of employees first as employees run organisation and without the support of team no organisation can achieve great success. Hope that the Policybazaar as a whole improves on employees retention/satisfaction and not to focus on profit maximization.

read more
  • Promotions - Poor
    • +1 more

Team Manager in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 07 Nov 2023
1.0
 for  Salary and Benefits

Likes

Gives salary on time . Happy customer gives smile to face.

Dislikes

Terrible working hours , does not give 2days week off. Taking 9 hours of work every day . In between they started 5.5 working on Saturdays just for fun ,within month they stopped it. Team manager and TL are poorly managed and distribute paid leave as they giving from their own pocket.

read more
  • Salary - Bad
    • +6 more

Associate Consultant in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 23 Jan 2024
3.0
 for  Salary and Benefits

Likes

Salary on time

Dislikes

Management are very poor. Company need to hire new talent in operations only there are old employee are working as a TL and AM. Manager don't have sense that how to speak with employee. He work like a peon. He dnt have basic knowledge that how to speak employee. If there any emergency in home then he is not giving a job that's why I left the job

read more
  • Skill development - Bad
    • +5 more
see more salary related reviews

PolicyBazaar interview questions by designations

Sales Executive (45)Associate Sales Consultant (34)Relationship Manager (22)Sales Associate (20)
View all 324 interview experiences
More about working at PolicyBazaar

PolicyBazaar Salary FAQs

How much does PolicyBazaar pay per year?
The average PolicyBazaar salary ranges from approximately ₹0.2 Lakh to ₹3.3 Lakhs per year for a Tele Caller and ₹52 Lakhs to ₹1 Crore per year for a Vice President Technology. Salary estimates are based on 2.7k PolicyBazaar salaries received from various employees of PolicyBazaar. PolicyBazaar employees rate the overall salary and benefits package 3.9/5 stars.
What is the highest salary in PolicyBazaar?
The highest-paying job at PolicyBazaar is a Vice President Technology with a salary of ₹52 Lakhs to ₹1 Crore per year. The top 10% of employees earn more than ₹11 lakhs per year. The top 1% earn more than a whopping ₹33 lakhs per year.
What is the minimum salary in PolicyBazaar?
Minimum salary at PolicyBazaar depends on the role you are applying for. For Associate Sales Consultant the minimum salary is ₹1.5 Lakh to ₹5.5 Lakhs per year, and for Sales Executive the minimum salary is ₹1.8 Lakh to ₹5.5 Lakhs per year and so on.
What is the salary package for freshers in PolicyBazaar?
The average salary at PolicyBazaar for freshers varies from ₹1.8 Lakh to ₹3 Lakhs per year for Sales Person and ₹10 Lakhs to ₹14 Lakhs per year for Software Developer.
What is the notice period at PolicyBazaar in Customer Success, Service & Operations Department?
According to AmbitionBox, 50% of the PolicyBazaar employees in Customer Success, Service & Operations Department reported a notice period of 1 Month, 43% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 2.2k responses on AmbitionBox in last 2 years.

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PolicyBazaar Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at PolicyBazaar is INRunlock blur . Salary estimates are based on 2.7k PolicyBazaar latest salaries received from various employees of PolicyBazaar.

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