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3.6

based on 3.3k Reviews

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PolicyBazaar Customer Service Team Lead salaries in Gurgaon / Gurugram

Annual salary range
0 - 2 years exp.
₹3.2 Lakhs - ₹4.1 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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37% less than the average Customer Service Team Lead Salary in Internet Companies for 0 - 2 years of experience

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Last Updated: 16 Mar 2023

Companies similar to PolicyBazaar for Customer Service Team Lead in Gurgaon / Gurugram

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PolicyBazaar Customer Service Team Lead Salary

0 - 2 years exp. (3 salaries)
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₹3.2 L/yr - ₹4.1 L/yr

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Customer Service Team Lead salary at PolicyBazaar ranges between ₹3.2 Lakhs to ₹4.1 Lakhs per year for employees with less than 1 year of experience to 2 years. Salary estimates are based on 3 latest salaries received from various employees of PolicyBazaar.

Latest annual salaries shared by PolicyBazaar Customer Service Team Lead in Gurgaon / Gurugram

1y ago
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9 months exp.
1y ago
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1 year exp.
1y ago
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2 years exp.

Experience wise PolicyBazaar Customer Service Team Lead salaries in Gurgaon / Gurugram

Last Updated: 16 Mar 2023

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

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₹3.2 L/yr - ₹4.1 L/yr
1 year (AmbitionBox Estimate)

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₹3.2 L/yr - ₹4.1 L/yr
2 years (AmbitionBox Estimate)

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₹3.2 L/yr - ₹4.1 L/yr

Similar Designation salaries in PolicyBazaar

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Customer Service Executive Salary
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₹2.05 L/yr - ₹4 L/yr
Customer Service Associate Salary
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₹2.3 L/yr - ₹4.5 L/yr
Customer Relationship Manager Salary
(33 salaries)
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₹2 L/yr - ₹5 L/yr
Customer Support Executive Salary
(20 salaries)
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₹2.3 L/yr - ₹4.35 L/yr
Customer Care Executive Salary
(20 salaries)
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₹2 L/yr - ₹4 L/yr
Operations Manager Salary
(9 salaries)
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₹13 L/yr - ₹23 L/yr

Top skills at PolicyBazaar for Customer Service Team Lead

inbound voice process Customer Satisfaction Team Handling Service Delivery Management Communication Skills SLA B2C Escalations Pressure Handling CSAT Solving Queries Shrinkage Convincing Power Inbound Calls

Salary related reviews for PolicyBazaar

Operations Manager in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 18 Nov 2024
5.0
 for  Salary and Benefits

Likes

...ssional and personal life, managers do understand give space to perform At same time it pays well in terms of salary and incentives

read more

Dislikes

Nothing

Quality Analyst in Gurgaon / Gurugram

Full Time

 · 

BFSI, Investments & Trading Department

3.0
  •  posted on 11 Nov 2024
4.0
 for  Salary and Benefits

Likes

Mostly the thing that I love working in this organisation is getting salary on time without and discrepancy.

read more

Dislikes

Work pressure, No work life balance, Delay in promotions are the two major factors for disliking as of now.

Customer Service Associate in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 26 Feb 2024
4.0
 for  Salary and Benefits

Likes

Salary on time.

Dislikes

Mr Shakti Singh (senior manager) policy bazaar.ae Basically A "Bully" or in his own words = Dumb DNA !. Job roles of this guy is being sarcastic, control freak and a prick at all time to all the employees. Literally compares human employees to machines. If that is the case hire machines dum dum.....! Please someone stop this pretentious guy or this organisation is doomed. To be honest no one likes being working in such a Toxic environment.!!!

read more

Customer Service Executive in Gurgaon / Gurugram

Full Time

 · 

Other Department

2.0
  •  posted on 17 Dec 2023
3.0
 for  Salary and Benefits

Likes

...ood working hours schedule. They pay good paychecks and pretty good incentives. Salary comes on time not like other "startup"

read more

Dislikes

Company hierarchy is bais on the executive or agent level basis of CRT (customer relations team), company has a very strict policy to work for 6 days to just validate a punchline that states "We work for people for 365 days,7 days a week",no festival off are given to the associates,there is a influential and bais role of HR with the hierarchy regarding agents,sometimes the hierarchy uses it as a tool to demean the agents and sometimes they use it to make office culture more dirty,the company very prominently

read more

Customer Service Associate in Gurgaon / Gurugram

Full Time

 · 

Other Department

1.0
  •  posted on 17 Jul 2023
1.0
 for  Salary and Benefits

Likes

...e. HR was also involved namely Deepika Juyal and Vibhu Sir in all these things. My 23 days' salary is also pending, I spoke to HR Vibhu sir, and he told me that you will not get your 20 days' salary, you will get it only for three days, but according to the attendance, I should get my 23 days' salary. Right now I just want you to take action against these few people in your organization so that no other employee should face what I have faced because these people are spoiling the honour of your organization and the girls there are being harassed by these people, and please clear my 23 days pay as well. Looking forward to hearing from you soon.

read more

Dislikes

Torcher to employees

see more salary related reviews

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2w
a technical project manager
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Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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PolicyBazaar Customer Service Team Lead Salary FAQs

What is the notice period for Customer Service Team Lead at PolicyBazaar in Gurgaon / Gurugram?
According to AmbitionBox, 100% of the PolicyBazaar Customer Service Team Leads in Gurgaon / Gurugram reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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PolicyBazaar Customer Service Team Lead salary in Gurgaon / Gurugram ranges between ₹3.2 Lakhs to ₹4.1 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 3 PolicyBazaar latest salaries received from various employees of PolicyBazaar.