Philips Senior Customer Care Representative salaries in India

Likes

It's a brand

Dislikes

They don't give the salary and benefits they have promised. There is no job security. They is no room for learning and applying. They give negligible hike or no hike. The people are non cooperative. Bad working environment. They don't give freshers a fair chance to learn and prove themselves.

Likes

...of Philips personal care as a brand promoter. It was good experience in 5 years. But I always disappoint for my salary. Because, Salary was not increased in 5 years and nothing appraisal

Dislikes

Because Salary wasn't increased in my 5 years experience. I was tired of telling my senior officer. But no one paid any attention to me. Although I have received best awards for my work many times, it is my satisfaction to give it. The rest of me with less experience was hired at a higher salary and I was working in a much less salary job. I was forced to quit my job.

Likes

Competitive / Good Salary and Job Security.

Dislikes

No Work life balance, no good / healthy working environment, always cab and food are issue. (Own transport and Own food is better option), career growth are least considered and no much new learnings either tool or in process.

Likes

The revised org structure in 2022. Cares about employees Process centric Good salary & benefits Hybrid working Work life balance

Dislikes

Organisation needs to focus on reskilling long runners , especially grades 70 , 80 and 90. Most of these middle management are outdated in terms of technology and ways of working which influences work environments and culture . Philip’s needs to follow lean processes and decommission PEPF which is outdated .

Likes

Good Culture, HR policies, car lease scheme is just awesome, unlimited sick leave, Learning opportunities, Internal Movement Opportunity, Global mindset. Work pressure is low, global connect can lead to longer working hours but it's flexible, No in-out attendance monitoring. Can stay here for long term. Working depends on your Manager, My manager has been extremely supportive and focuses on overall employees growth.

Dislikes

...ery less work on NPI and advanced development. Core Tech folks can stay away. Huge pay disparity between similar experience employees. Dept to Dept wise also too much variation. Grading system is unclear. New Jargon of "Diversity" candidates -promoting females for specific roles. This is contrasting to equal opportunity employer. Recent growth outlook and recalls have damaged brand reputation badly.