PHIFER INDIA Senior Customer Service Officer salaries in India

Likes

Good working place and comfortable. Salary pay is very good. Performance based hikes will be provided. A person of complete dedication towards their work will be encouraged. Very lenient atmosphere and a calmful place for working. The bosses are very casual and very friendly, giving a feel of working with the peaceful mind. No pressure in the work. PF, ESI will be deducted. 100% safe place for women to work. Celebrations will be great.

Dislikes

Saturdays are working, which could be a half a day leave.

Likes

Good timing for working hours is crucial for maximizing productivity, maintain work life balance and ensuring the well being of employees. Provide good opportunities to develop the new skills

Dislikes

Without bonuses employees receive a stable salary leading to more predictable financial planning. There's no dependency on variable income. Could be consider Saturday will be week off.

Likes

Nearby location and day shift

Dislikes

...there is less work or no work on Saturday, we have to go to office for full day. Biased management, no appreciation, no appraisal, no bonus, no recognition, and no talented senior managers. Those who work there for more than 5 years are completely waste. Don't believe their words ever. They feel so proud to say US based company but seriously they not even behave like an Indian company, completely non professional. Many things the reviews which you see on Google is totally fake, only 20% of the reviews are genuine from the customers. All other reviews is 100% FAKE and they forced all the employees to post it mandatory including me. You don't believe this was assigned as a task for everyone in the company to post 1 review weekly from different email ID's. If not, forced us to post it from our parents, friends and relatives email IDs. This was the cheapest thing ever they can do by cheating the customers.

Likes

Best thing about this company is location and work time.

Dislikes

...ork only what they say, no additional inputs invited and actually zero benefits. They prefer experienced people who come for low salary. DO NOT believe there words what they say initially in the interview. They will say that the salary will be increased after 3 months as per your expectation based on your performance but trust me whatever you perform they will not do it atleast minimum 6 months (This also happens only if you pressure them alot from your end). Also, very important point is, you have 0% job security in this company. They will just call you and say non sense reasons to take you out the job and ofcourse we have to leave properly to collect the final documents from the company. Very ashamed to say this reason, that they prefer only appearance first than talent or skill or your performance in the interview.

Likes

Teammates are not at all supportive, they won't give any appraisal,bonus to emps... dnt hav any company policy... full of politics in that office... Daily stress in the work... Horrible experience

Dislikes

Teammates are not all supportive, thy won't give any appraisal & bonus to emps & dnt hav any company policy, full of politics in that office, daily pressure work in department, totally horrible experience...