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4.0

based on 6.3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Optum Global Solutions Senior Customer Service Representative salaries in Hyderabad / Secunderabad (Updated 2025)

Annual salary range
0 - 5 years exp.
₹3 Lakhs - ₹4.2 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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6% less than the average Senior Customer Service Representative Salary in IT Services & Consulting Companies for 0 - 5 years of experience

Interested in this particular role? 1 job opening

Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Representative Salary
0 - 5 years exp. (11 salaries)
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₹3 L/yr - ₹4.2 L/yr

IT & Information Security
Senior Customer Service Representative Salary
0 - 4 years exp. (AmbitionBox Estimate)
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₹3.8 L/yr - ₹4 L/yr

Last Updated: 6 Apr 2025

Companies similar to Optum Global Solutions for Senior Customer Service Representative in Hyderabad / Secunderabad

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Optum Global Solutions Senior Customer Service Representative Salary

0 - 5 years exp. (20 salaries)
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₹3 L/yr - ₹4.2 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Genpact Senior Customer Service Representative Salary

3 - 7 years exp. (6 salaries)
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₹2.9 L/yr - ₹4 L/yr

arrow icon 3% less
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Cognizant Senior Customer Service Representative Salary

7 - 9 years exp. (4 salaries)
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₹4.3 L/yr - ₹6 L/yr

arrow icon 38% more
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Wipro Senior Customer Service Representative Salary

3 - 6 years exp. (4 salaries)
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₹4.2 L/yr - ₹5 L/yr

arrow icon 17% more
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Synchrony Senior Customer Service Representative Salary

0 - 9 years exp. (220 salaries)
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₹2.5 L/yr - ₹6.2 L/yr

arrow icon 27% more
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Sykes Business Services Of India Senior Customer Service Representative Salary

1 - 7 years exp. (150 salaries)
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₹2.5 L/yr - ₹4.5 L/yr

arrow icon 1% more
Senior Customer Service Representative salary at Optum Global Solutions ranges between ₹3 Lakhs to ₹4.2 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 20 latest salaries received from various employees of Optum Global Solutions.

Latest annual salaries shared by Optum Global Solutions Senior Customer Service Representative in Hyderabad / Secunderabad

5d ago
₹3.6 Lakhs
1 year exp.
2w ago
₹4 Lakhs
3 years exp.
2w ago
₹3.6 Lakhs
1 year exp.
3w ago
₹4.2 Lakhs
4 years exp.
1mo ago
₹4 Lakhs
3 years exp.
1mo ago
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3 years exp.
1mo ago
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3 years exp.
3mo ago
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2 years exp.
4mo ago
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1 year exp.
5mo ago
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2 years exp.

Experience wise Optum Global Solutions Senior Customer Service Representative salaries in Hyderabad / Secunderabad

Last Updated: 6 Apr 2025

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

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₹3.3 L/yr - ₹4.3 L/yr
1 year  (3 salaries)

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₹3.6 L/yr - ₹4 L/yr
2 years  (8 salaries)

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₹3.2 L/yr - ₹4.1 L/yr
3 years  (4 salaries)

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₹1.5 L/yr - ₹4 L/yr
4 years (AmbitionBox Estimate)

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₹3.5 L/yr - ₹4.4 L/yr
View all

Similar Designation salaries in Optum Global Solutions

Senior Associate Salary
(282 salaries)
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₹2.5 L/yr - ₹7 L/yr
Senior Process Associate Salary
(56 salaries)
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₹2.3 L/yr - ₹5.7 L/yr
Customer Service Representative Salary
(39 salaries)
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₹2.05 L/yr - ₹3.75 L/yr
Customer Care Executive Salary
(9 salaries)
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₹2.4 L/yr - ₹3.47 L/yr
Senior Customer Service Executive Salary
(7 salaries)
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₹3.05 L/yr - ₹4.11 L/yr
Customer Service Associate Salary
(6 salaries)
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₹2 L/yr - ₹3.7 L/yr
Customer Service Executive Salary
(6 salaries)
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₹2.97 L/yr - ₹3.3 L/yr
Customer Support Executive Salary
(4 salaries)
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₹3.2 L/yr - ₹3.9 L/yr

Top skills at Optum Global Solutions for Senior Customer Service Representative

SMS Career Development Customer Service Training Talent Acquisition Talent Management Employee Relations Employee Engagement Performance Management

Salary related reviews for Optum Global Solutions

3.1

Rated by 4 employees for salary & benefits

Senior Process Associate in Chennai

Full Time

 · 

Healthcare & Life Sciences Department

4.0
  •  posted on 05 Aug 2023
3.0
 for  Salary and Benefits

Likes

This is the safe and secure company. If u want to learn new things daily. Then Optum is a tutor. If you want to stick with a process, then Optum is a companion

read more
  • Skill development - Good
    • +4 more

Dislikes

......... Saturday working - During high volume, they insist us to work Saturday's. But it cost normal one day salary.... Not a double salary or neithet excess allowances.

read more

Quality Analyst in Hyderabad / Secunderabad

Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 03 Jun 2020
1.0
 for  Salary and Benefits

Likes

Boring

Dislikes

No hikes... No bonus... Heavy work... Non transparent project allocation... Manipulative managers and hopeless directors... Food is worst quality in canteen... Totally a new version when compared to UHG 7 -10 years back

read more
  • Salary - Bad
    • +5 more

Analyst in Hitech City Beside Dell Office Phoenix Building Site 2

Full Time

 · 

Healthcare Department

5.0
  •  posted on 07 Jul 2020
5.0
 for  Salary and Benefits

Likes

...ia, gaming arcade for chilling and gym. Coming to shift allowances is very good.salary hike is also there every year.If you get a permanent you will get these all benefits.

read more
  • Salary - Excellent
    • +5 more

Dislikes

They are not hiring B.tech people even not allowing for interview. I am trying through contract from 1 year onwards but no use

read more
  • Job security - Bad

Process Associate in Hyderabad / Secunderabad

BFSI, Investments & Trading Department

4.0
  •  posted on 03 May 2022
3.0
 for  Salary and Benefits

Likes

Management and culture is the best thing and good mentors.

  • Skill development - Good
    • +4 more

Dislikes

Company is very good, but needs to also take care regarding pay and benefits to employees. In this compititive corporate sector their are many other companies which are now back in track so to grab large market it should definitely look into pay grade changes.

read more

Process Associate in Hyderabad / Secunderabad

BFSI, Investments & Trading Department

4.0
  •  posted on 08 Apr 2022
3.0
 for  Salary and Benefits

Likes

Best work location with all amenities. No work pressure untill some peak time.overall good for career growth in US healthcare Domin

read more
  • Skill development - Good
    • +5 more

Dislikes

Salary and extra benefits.. don't expect much yearly hikes..not yet all satisfied for paying structure.

read more
see more salary related reviews

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What people are saying about Optum Global Solutions

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3d
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Optum Global Solutions Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at Optum Global Solutions in Hyderabad / Secunderabad?
The average salary of a Senior Customer Service Representative at Optum Global Solutions in Hyderabad / Secunderabad typically ranges from ₹3.0 Lakhs to ₹4.2 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Senior Customer Service Representative in Hyderabad / Secunderabad at Optum Global Solutions earn more than ₹4.1 Lakhs per year, and the top 1% earn over ₹4.2 Lakhs per year. Senior Customer Service Representative Salaries at Optum Global Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ Optum Global Solutions employees in India.
What is the estimated take home salary of a Senior Customer Service Representative at Optum Global Solutions in Hyderabad / Secunderabad?
The estimated take-home salary of a Senior Customer Service Representative at Optum Global Solutions in Hyderabad / Secunderabad typically ranges from ₹27,929 to ₹29,324 per month. This is based on the average salary range of ₹3.0 Lakhs to ₹4.2 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of Optum Global Solutions. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Senior Customer Service Representative at Optum Global Solutions in Hyderabad / Secunderabad?
To be a Senior Customer Service Representative at Optum Global Solutions in Hyderabad / Secunderabad, the key skills required include:

  • - SMS
  • - Career Development
  • - Customer Service
  • - Training
  • - Talent Acquisition

These skills are highly valued at Optum Global Solutions and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Optum Global Solutions for Senior Customer Service Representative in India?
Cognizant ₹4.3 Lakhs to ₹6.0 Lakhs per year
Synchrony ₹2.5 Lakhs to ₹6.2 Lakhs per year
Wipro ₹4.2 Lakhs to ₹5.0 Lakhs per year
Sykes Business Services Of India ₹2.5 Lakhs to ₹4.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Optum Global Solutions, depending on the role and experience level.
What is the salary of a Senior Customer Service Representative in companies similar to Optum Global Solutions in Hyderabad / Secunderabad?
The salary of a Senior Customer Service Representative at companies similar to Optum Global Solutions in Hyderabad / Secunderabad varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Genpact ₹2.9 Lakhs to ₹4.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Customer Service Representative at Optum Global Solutions in Hyderabad / Secunderabad?
The salary growth for a Senior Customer Service Representative at Optum Global Solutions in Hyderabad / Secunderabad depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Representative in Hyderabad / Secunderabad can expect the following growth trajectory at Optum Global Solutions:

Experience Average Salary Range
Fresher ₹3.3 Lakhs to ₹4.3 Lakhs per year
1 year ₹3.6 Lakhs to ₹4.0 Lakhs per year
2 years ₹3.2 Lakhs to ₹4.1 Lakhs per year
3 years ₹1.5 Lakhs to ₹4.0 Lakhs per year
and so on.

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Optum Global Solutions Senior Customer Service Representative salary in Hyderabad / Secunderabad ranges between ₹3 Lakhs to ₹4.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 20 Optum Global Solutions latest salaries received from various employees of Optum Global Solutions.