Optum Hyderabad / Secunderabad Senior Customer Service Representative Salaries by 10+ Employees (Updated 2025)

0 - 4 years exp.

₹3 Lakhs - ₹4 Lakhs

Salary of majority employees

7% less than the average Senior Customer Service Representative Salary in Healthcare Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Representative Salary 0 - 3 years exp. (7 salaries)	₹3 L/yr - ₹4 L/yr
IT & Information Security Senior Customer Service Representative Salary 0 - 4 years exp. (AmbitionBox Estimate)	₹3.7 L/yr - ₹4 L/yr
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Content, Editorial & Journalism Senior Customer Service Representative Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹3.3 L/yr - ₹3.6 L/yr

Last Updated: 29 Jan 2025

Companies similar to Optum for Senior Customer Service Representative in Hyderabad / Secunderabad

Optum Senior Customer Service Representative Salary

0 - 4 years exp. (12 salaries)

₹3 L/yr - ₹4 L/yr

Company name	Avg Annual Salary	Open Jobs
Cognizant Senior Customer Service Representative Salary 7 - 8 years exp. (3 salaries)	₹4.3 L/yr - ₹6 L/yr 38% more
Tech Mahindra Senior Customer Service Representative Salary 3 - 8 years exp. (15 salaries)	₹2.6 L/yr - ₹6.3 L/yr 19% more
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Synchrony Senior Customer Service Representative Salary 0 - 9 years exp. (214 salaries)	₹2.5 L/yr - ₹6.2 L/yr 29% more
Sykes Business Services Of India Senior Customer Service Representative Salary 2 - 7 years exp. (139 salaries)	₹2.6 L/yr - ₹4.5 L/yr 2% more
Automatic Data Processing (ADP) Senior Customer Service Representative Salary 0 - 9 years exp. (88 salaries)	₹3.9 L/yr - ₹8.5 L/yr 62% more

Senior Customer Service Representative salary at Optum ranges between ₹3 Lakhs to ₹4 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 12 latest salaries received from various employees of Optum.

Experience wise Optum Senior Customer Service Representative salaries in Hyderabad / Secunderabad

Last Updated: 29 Jan 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1.4 L/yr - ₹4 L/yr
1 year (5 salaries)	₹3 L/yr - ₹4 L/yr
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2 years (3 salaries)	₹3.6 L/yr - ₹4 L/yr
3 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹4 L/yr
4 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹4 L/yr

Similar Designation salaries in Optum

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Senior Analyst Salary

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₹3.05 L/yr - ₹10.56 L/yr

Senior Process Associate Salary

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₹2.4 L/yr - ₹4.85 L/yr

Customer Service Representative Salary

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₹2.4 L/yr - ₹3.27 L/yr

Customer Care Executive Salary

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Customer Support Executive Salary

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Senior Customer Service Executive Salary

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₹3.1 L/yr - ₹4.1 L/yr

Customer Service Associate Salary

(3 salaries)

₹2.4 L/yr - ₹3 L/yr

Salary related reviews for Optum

5.0

Rated by 1 employees for salary & benefits

Senior Process Associate in Chennai

Full Time

Healthcare & Life Sciences Department

4.0

• posted on 05 Aug 2023

3.0

for Salary and Benefits

Likes

This is the safe and secure company. If u want to learn new things daily. Then Optum is a tutor. If you want to stick with a process, then Optum is a companion

Skill development - Good

+4 more

Dislikes

......... Saturday working - During high volume, they insist us to work Saturday's. But it cost normal one day salary.... Not a double salary or neithet excess allowances.

Quality Analyst in Hyderabad / Secunderabad

Full Time

Engineering - Software & QA Department

1.0

• posted on 03 Jun 2020

1.0

for Salary and Benefits

Likes

Boring

Dislikes

No hikes... No bonus... Heavy work... Non transparent project allocation... Manipulative managers and hopeless directors... Food is worst quality in canteen... Totally a new version when compared to UHG 7 -10 years back

Salary - Bad

+5 more

Analyst in Hitech City Beside Dell Office Phoenix Building Site 2

Full Time

Healthcare Department

5.0

• posted on 07 Jul 2020

5.0

for Salary and Benefits

Likes

...ia, gaming arcade for chilling and gym. Coming to shift allowances is very good.salary hike is also there every year.If you get a permanent you will get these all benefits.

Salary - Excellent

+5 more

Dislikes

They are not hiring B.tech people even not allowing for interview. I am trying through contract from 1 year onwards but no use

Job security - Bad

Process Associate in Hyderabad / Secunderabad

BFSI, Investments & Trading Department

4.0

• posted on 03 May 2022

3.0

for Salary and Benefits

Likes

Management and culture is the best thing and good mentors.

Skill development - Good

+4 more

Dislikes

Company is very good, but needs to also take care regarding pay and benefits to employees. In this compititive corporate sector their are many other companies which are now back in track so to grab large market it should definitely look into pay grade changes.

Process Associate in Hyderabad / Secunderabad

BFSI, Investments & Trading Department

4.0

• posted on 08 Apr 2022

3.0

for Salary and Benefits

Likes

Best work location with all amenities. No work pressure untill some peak time.overall good for career growth in US healthcare Domin

Skill development - Good

+5 more

Dislikes

Salary and extra benefits.. don't expect much yearly hikes..not yet all satisfied for paying structure.

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a senior consultant

Back to previous company

Hello, is it good to hop back to previous company if you don't like the work culture, environment in the new company? I joined this new organisation just three months ago. Any suggestions/feedback, please feel free to comment.

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Optum Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at Optum Hyderabad / Secunderabad?

Senior Customer Service Representative salary at Optum in Hyderabad / Secunderabad ranges between ₹3.0 Lakhs to ₹4.0 Lakhs for less than 1 year of experience to 4 years. According to our estimates it is 7% less than the average Senior Customer Service Representative Salary in India. Salary estimates are based on 12 latest salaries received from various employees of Optum Hyderabad / Secunderabad.

How does the salary of a Senior Customer Service Representative at Optum Hyderabad / Secunderabad compare with the average salary range for this job?

The average salary of a Senior Customer Service Representative at Optum is 7% less than the average salary of a Senior Customer Service Representative in Hyderabad / Secunderabad. To know exact salary insights, login to view.

Which similar companies are paying more than Optum to a Senior Customer Service Representative in Hyderabad / Secunderabad?

Automatic Data Processing (ADP) Senior Customer Service Representative Salary - ₹3.9 Lakhs to ₹8.5 Lakhs per year
Cognizant Senior Customer Service Representative Salary - ₹4.3 Lakhs to ₹6.0 Lakhs per year
Synchrony Senior Customer Service Representative Salary - ₹2.5 Lakhs to ₹6.2 Lakhs per year
Tech Mahindra Senior Customer Service Representative Salary - ₹2.6 Lakhs to ₹6.3 Lakhs per year
Sykes Business Services Of India Senior Customer Service Representative Salary - ₹2.6 Lakhs to ₹4.5 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Representative at Optum in Hyderabad / Secunderabad?

The estimated take-home salary of a Senior Customer Service Representative at Optum ranges between ₹27,172 per month to ₹28,578 per month in Hyderabad / Secunderabad. The take-home salary calculation is based on the average Optum Senior Customer Service Representative salary in India which ranges between ₹3.0 Lakhs to ₹4.0 Lakhs per year for employees with less than 1 year of experience to 4 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Representative at Optum in Hyderabad / Secunderabad?

According to AmbitionBox, 47% of the Optum Senior Customer Service Representatives in Hyderabad / Secunderabad reported a notice period of 1 Month, 33% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 15 responses on AmbitionBox in last 2 years.

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Optum Senior Customer Service Representative Salaries in Hyderabad / Secunderabad

Optum Senior Customer Service Representative salary in Hyderabad / Secunderabad ranges between ₹3 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 12 Optum latest salaries received from various employees of Optum.

Optum Senior Customer Service Representative salaries in Hyderabad / Secunderabad

Companies similar to Optum for Senior Customer Service Representative in Hyderabad / Secunderabad

Latest annual salaries shared by Optum Senior Customer Service Representative in Hyderabad / Secunderabad

Experience wise Optum Senior Customer Service Representative salaries in Hyderabad / Secunderabad

Similar Designation salaries in Optum

Salary related reviews for Optum

Senior Process Associate in Chennai

Quality Analyst in Hyderabad / Secunderabad

Analyst in Hitech City Beside Dell Office Phoenix Building Site 2

Process Associate in Hyderabad / Secunderabad

Process Associate in Hyderabad / Secunderabad

Optum Senior Customer Service Representative Salary FAQs

Tell us how to improve this page.