Optum Global Solutions Customer Service Representative 1 salaries in Gurgaon / Gurugram (Updated 2025)

Likes

Cab facility is good, Nice salary but depends on experience.

Dislikes

Training was too much bad, trainer was doing partially with me, actually she was female trainer and she flirt with me instead of give proper training. Very hard to survive in Optum, Management is very bad. Long hour shift 9:30 hours shift. I would say if you want to join Optum please think before it 100 times. Teammates was not good because if during training time everyone show competition then a good team can not generate. Coordination between team not good. Everybody shows attitude who's working in Optum.

Likes

... that I joined Optum. It has the best infrastructure and job security is 10000%. Salary always on time. Management is too lenient and the best part is that I have never felt this much leverage and freedom in any other company. Optum is indeed a great place to work. they provide both sided cabs as well. I have literally no complaints. everything including HR, and senior staff has been very helpful.

Dislikes

Nothing

Likes

Most projects has good work life balance unless your in production support. Less layoffs compared to other companies

Dislikes

Less pay and hikes compared to other product based companies . 20% variables which will be paid based on company and your performance . Less technical growth .

Likes

1. Great work life balance. 2. Most of the people are good to work with. 3. Decent salary.

Dislikes

1. Very slow growth and promotions. 2. Lot of politics at senior levels. 3. Work from office is mandatory for 10 days. 4. Not very good projects to work on.

Likes

Certifications Outings Somewhat work culture

Dislikes

Everything is in variable pay,lot of cuttings which are part of CTC but will not be included. Some managers maintain their existence based on communication ..no skills. Partiality between region.