OnProcess Technology Senior Customer Support Executive Salaries by 4 Employees

5 - 9 years exp.

₹2.7 Lakhs - ₹4.1 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

19% less than the average Senior Customer Support Executive Salary in Software Product Companies for 5 - 9 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Support Executive Salary 5 - 9 years exp. (3 salaries)	₹2.7 L/yr - ₹2.8 L/yr
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Consulting Senior Customer Support Executive Salary 8 years exp. (AmbitionBox Estimate)	₹3.7 L/yr - ₹4.5 L/yr

Last Updated: 30 Aug 2023

Companies similar to OnProcess Technology for Senior Customer Support Executive

Company name	Avg Annual Salary	Open Jobs
Teleperformance Senior Customer Support Executive Salary 0 - 5 years exp. (332 salaries)	₹1 L/yr - ₹5.2 L/yr 11% more	6 job openings
Concentrix Corporation Senior Customer Support Executive Salary 0 - 6 years exp. (190 salaries)	₹1.2 L/yr - ₹6.5 L/yr 19% more
Login to view exact salary
iEnergizer Senior Customer Support Executive Salary 0 - 8 years exp. (189 salaries)	₹1.3 L/yr - ₹6 L/yr 33% more
Tech Mahindra Senior Customer Support Executive Salary 1 - 5 years exp. (149 salaries)	₹1.5 L/yr - ₹6 L/yr 10% more
Startek Senior Customer Support Executive Salary 1 - 6 years exp. (65 salaries)	₹1.8 L/yr - ₹4 L/yr 11% less

Senior Customer Support Executive salary at OnProcess Technology ranges between ₹2.7 Lakhs to ₹4.1 Lakhs per year for employees with experience between 5 years to 9 years. Salary estimates are based on 4 latest salaries received from various employees of OnProcess Technology.

Experience wise OnProcess Technology Senior Customer Support Executive salaries

Last Updated: 30 Aug 2023

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹3 L/yr
6 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.2 L/yr
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7 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.4 L/yr
8 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.7 L/yr
9 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.9 L/yr

Similar Designation salaries in OnProcess Technology

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Customer Relationship Manager Salary

(AmbitionBox Estimate)

₹1.9 L/yr - ₹2.4 L/yr

Senior Analyst Salary

(5 salaries)

₹4 L/yr - ₹5.1 L/yr

Service Engineer Salary

(AmbitionBox Estimate)

₹2 L/yr - ₹2.5 L/yr

Salary related reviews for OnProcess Technology

3.0

Rated by 2 employees for salary & benefits

Analyst in Mumbai

Full Time

Finance & Accounting Department

1.0

• posted on 10 Apr 2024

5.0

for Salary and Benefits

Likes

Salary on time.

Salary - Excellent

Dislikes

This list is huge but as I have to keep it small and specified hence I am highlighting some incidents what I came accross. 1. No proper training. 2. No colleagues support in case of learning. 3. Existing coworker's rude behaviour. 4. Toxic work culture. 5. Very unprofessional behaviour towards new joinee. SCM is one of the process which is leading by Mumbai office and that process is pathetic just pathetic. Above mentioned points are dedicated to this process only. If anyone wants to join onprocesstechnology then i would request please don't and if it is for Mumbai SCM process then surely it will become hell journey. They are currently also hiring for this process only as no one stays over there more than 1 month so they always have vacancy for this particular process only.

Skill development - Bad

+5 more

Team Lead in Kolkata

Customer Success, Service & Operations Department

2.0

• posted on 07 Jul 2021

1.0

for Salary and Benefits

Likes

The seemingly casual approach to everything allows anyone to learn anything if one is willing. Opportunity to learn and implement is enormous.

Skill development - Good

+1 more

Dislikes

Work culture, job satisfaction, feedback and appreciation is next to NIL followed by compensation and salary.

Salary - Bad

+4 more

Customer Care Executive in Kolkata

Customer Success, Service & Operations Department

4.0

• posted on 29 Jan 2021

4.0

for Salary and Benefits

Likes

Good working environment within a team coz everyone is cooperative and helpful. Appraisal is good nice bonus before Durga puja also the bonus amounts are fair enough.

Salary - Good

+1 more

Dislikes

...s or leaves also management doesn't haven't any voice to speak on agents behalf. Salary is decent but no career growth as because of partiality which is strictly followed by the management.

Job security - Poor

+1 more

Customer Service Associate in Kolkata

Customer Success, Service & Operations Department

4.0

• posted on 01 Aug 2019

5.0

for Salary and Benefits

Likes

Its a good company in all aspect. Salary on time HR policy good but there be no safe in private company as there was no job stable from last year .

Salary - Excellent

+2 more

Dislikes

Coordination between executive and upper level authority 🤫 ex teamlader manager they force sometime to do what they want politics game everywhere

Team Lead in Kolkata

Customer Success, Service & Operations Department

4.0

• posted on 19 Jan 2019

5.0

for Salary and Benefits

Likes

...team is helpful and there is a great deal of coordination among the departments. Onprocess has one of the best pay structures in this sector in Kolkata and their salary payment is on time. The growth and learning opportunities are good.

Salary - Excellent

+6 more

Dislikes

Politics is a little high and sometimes people get undue advantage in areas of promotion and/or recognition.

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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OnProcess Technology Senior Customer Support Executive Salary FAQs

What is the salary of Senior Customer Support Executive at OnProcess Technology ?

The average salary of a Senior Customer Support Executive at OnProcess Technology in India typically ranges from ₹2.7 Lakhs to ₹4.1 Lakhs per year, depending on experience (from 5 years to 9 years).

The top 10% of Senior Customer Support Executive at OnProcess Technology earn more than ₹4.1 Lakhs per year, and the top 1% earn over ₹4.1 Lakhs per year. Senior Customer Support Executive Salaries at OnProcess Technology can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 OnProcess Technology employees in India.

What is the estimated take home salary of a Senior Customer Support Executive at OnProcess Technology in India?

The estimated take-home salary of a Senior Customer Support Executive at OnProcess Technology in India typically ranges from ₹21,454 to ₹23,095 per month. This is based on the average salary range of ₹2.7 Lakhs to ₹4.1 Lakhs per year for employees with experience ranging from 5 years to 9 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of OnProcess Technology. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than OnProcess Technology for Senior Customer Support Executive in India?

iEnergizer	₹1.3 Lakhs to ₹6.0 Lakhs per year
Concentrix Corporation	₹1.2 Lakhs to ₹6.5 Lakhs per year
Teleperformance	₹1.0 Lakhs to ₹5.2 Lakhs per year
Tech Mahindra	₹1.5 Lakhs to ₹6.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by OnProcess Technology, depending on the role and experience level.

What is the salary of a Senior Customer Support Executive in companies similar to OnProcess Technology in India?

The salary of a Senior Customer Support Executive at companies similar to OnProcess Technology in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Startek

₹1.8 Lakhs to ₹4.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Support Executive at OnProcess Technology in India?

The salary growth for a Senior Customer Support Executive at OnProcess Technology depends on factors such as experience, performance, and promotions. On average, a Senior Customer Support Executive can expect the following growth trajectory at OnProcess Technology:

Experience	Average Salary Range
5 years	₹2.4 Lakhs to ₹3.0 Lakhs per year
6 years	₹2.5 Lakhs to ₹3.2 Lakhs per year
7 years	₹2.7 Lakhs to ₹3.4 Lakhs per year
8 years	₹2.9 Lakhs to ₹3.7 Lakhs per year

and so on.

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OnProcess Technology Senior Customer Support Executive Salaries

OnProcess Technology Senior Customer Support Executive salary in India ranges between ₹2.7 Lakhs to ₹4.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 OnProcess Technology latest salaries received from various employees of OnProcess Technology.