OnProcess Technology Senior Customer Care Representative Salaries by Employees

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₹0.9 Lakh - ₹1.2 Lakh

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Last Updated: 6 Aug 2023

Companies similar to OnProcess Technology for Senior Customer Care Representative

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Senior Customer Care Representative Salary 2 - 6 years exp. (32 salaries)	₹2.4 L/yr - ₹5.5 L/yr 228% more
NTT Data Senior Customer Care Representative Salary 0 - 3 years exp. (25 salaries)	₹2.1 L/yr - ₹3.5 L/yr 166% more
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TTEC India Senior Customer Care Representative Salary 1 - 5 years exp. (12 salaries)	₹1.7 L/yr - ₹2.7 L/yr 141% more
HCLTech Senior Customer Care Representative Salary 0 - 9 years exp. (12 salaries)	₹2 L/yr - ₹4 L/yr 182% more
Sykes Business Services Of India Senior Customer Care Representative Salary 2 - 7 years exp. (11 salaries)	₹3.2 L/yr - ₹4.5 L/yr 235% more

Senior Customer Care Representative salary at OnProcess Technology ranges between ₹0.9 Lakh to ₹1.2 Lakh per year for employees with 9 years of experience. Salary estimates are based on 1 latest salaries received from various employees of OnProcess Technology.

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Salary related reviews for OnProcess Technology

Analyst in Mumbai

Full Time

Finance & Accounting Department

1.0

• posted on 10 Apr 2024

5.0

for Salary and Benefits

Likes

Salary on time.

Salary - Excellent

Dislikes

This list is huge but as I have to keep it small and specified hence I am highlighting some incidents what I came accross. 1. No proper training. 2. No colleagues support in case of learning. 3. Existing coworker's rude behaviour. 4. Toxic work culture. 5. Very unprofessional behaviour towards new joinee. SCM is one of the process which is leading by Mumbai office and that process is pathetic just pathetic. Above mentioned points are dedicated to this process only. If anyone wants to join onprocesstechnology then i would request please don't and if it is for Mumbai SCM process then surely it will become hell journey. They are currently also hiring for this process only as no one stays over there more than 1 month so they always have vacancy for this particular process only.

Skill development - Bad

+5 more

Associate Director in Kolkata

Full Time

Data Science & Analytics Department

3.0

• posted on 01 Oct 2023

2.0

for Salary and Benefits

Likes

Jobs satisfaction and work lif balance

Work satisfaction - Good

+2 more

Dislikes

Poor salary as compared to market. Even you entered with high package, it's really difficult to achieve that salary based on your experience as per the market standards.

Salary - Poor

Technical Operations Engineer in Kolkata

Full Time

Technical Operations Department

4.0

• posted on 13 Dec 2022

4.0

for Salary and Benefits

Likes

The first advantage was Work from Home. My colleagues were very friendly and understanding.I had worked for only 2 months but still I received my releiving letter.Unlike my previous company Savantis Solutions India Private Limited which was a fraud company where even working for 10 months I received nothing not even an experience letter.

Salary - Good

+2 more

Dislikes

The shift timings were very hectic.Salary was also low in comparison and apprisals are low.

Team Lead in Kolkata

Customer Success, Service & Operations Department

2.0

• posted on 07 Jul 2021

1.0

for Salary and Benefits

Likes

The seemingly casual approach to everything allows anyone to learn anything if one is willing. Opportunity to learn and implement is enormous.

Skill development - Good

+1 more

Dislikes

Work culture, job satisfaction, feedback and appreciation is next to NIL followed by compensation and salary.

Salary - Bad

+4 more

Customer Care Executive in Kolkata

Customer Success, Service & Operations Department

4.0

• posted on 29 Jan 2021

4.0

for Salary and Benefits

Likes

Good working environment within a team coz everyone is cooperative and helpful. Appraisal is good nice bonus before Durga puja also the bonus amounts are fair enough.

Salary - Good

+1 more

Dislikes

...s or leaves also management doesn't haven't any voice to speak on agents behalf. Salary is decent but no career growth as because of partiality which is strictly followed by the management.

Job security - Poor

+1 more

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1w (edited)

an inside sales executive

Unexpected job policies: stay or switch?

I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?

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OnProcess Technology Senior Customer Care Representative Salary FAQs

How the salary growth look like for a Senior Customer Care Representative at OnProcess Technology in India?

The salary growth for a Senior Customer Care Representative at OnProcess Technology depends on factors such as experience, performance, and promotions. On average, a Senior Customer Care Representative can expect the following growth trajectory at OnProcess Technology:

Experience	Average Salary Range
9 years	₹0.9 Lakhs to ₹1.1 Lakhs per year

and so on.

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OnProcess Technology Senior Customer Care Representative Salaries

OnProcess Technology Senior Customer Care Representative salary in India ranges between ₹0.9 Lakh to ₹1.2 Lakh. This is an estimate based on latest salaries received from employees of OnProcess Technology.

OnProcess Technology Senior Customer Care Representative salaries in India

Companies similar to OnProcess Technology for Senior Customer Care Representative

Similar Designation salaries in OnProcess Technology

Salary related reviews for OnProcess Technology

Analyst in Mumbai

Associate Director in Kolkata

Technical Operations Engineer in Kolkata

Team Lead in Kolkata

Customer Care Executive in Kolkata

OnProcess Technology Senior Customer Care Representative Salary FAQs

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