OnProcess Technology Senior Customer Care Representative salaries in India

Likes

Salary on time.

Dislikes

This list is huge but as I have to keep it small and specified hence I am highlighting some incidents what I came accross. 1. No proper training. 2. No colleagues support in case of learning. 3. Existing coworker's rude behaviour. 4. Toxic work culture. 5. Very unprofessional behaviour towards new joinee. SCM is one of the process which is leading by Mumbai office and that process is pathetic just pathetic. Above mentioned points are dedicated to this process only. If anyone wants to join onprocesstechnology then i would request please don't and if it is for Mumbai SCM process then surely it will become hell journey. They are currently also hiring for this process only as no one stays over there more than 1 month so they always have vacancy for this particular process only.

Likes

Jobs satisfaction and work lif balance

Dislikes

Poor salary as compared to market. Even you entered with high package, it's really difficult to achieve that salary based on your experience as per the market standards.

Likes

The first advantage was Work from Home. My colleagues were very friendly and understanding.I had worked for only 2 months but still I received my releiving letter.Unlike my previous company Savantis Solutions India Private Limited which was a fraud company where even working for 10 months I received nothing not even an experience letter.

Dislikes

The shift timings were very hectic.Salary was also low in comparison and apprisals are low.

Likes

The seemingly casual approach to everything allows anyone to learn anything if one is willing. Opportunity to learn and implement is enormous.

Dislikes

Work culture, job satisfaction, feedback and appreciation is next to NIL followed by compensation and salary.

Likes

Good working environment within a team coz everyone is cooperative and helpful. Appraisal is good nice bonus before Durga puja also the bonus amounts are fair enough.

Dislikes

...s or leaves also management doesn't haven't any voice to speak on agents behalf. Salary is decent but no career growth as because of partiality which is strictly followed by the management.