OnProcess Technology Customer Success, Service & Operations Department Salaries in India

Likes

The working environment inside the office is very good.. that's all nothing much.

Dislikes

Worst part of On Process Technology is there salary structure. They want people with good communication and experience but they will provide you a fresher salary only..

Likes

Decent salary Job security is nice Soft skill training On Job training available Management development program Lateral movements

Dislikes

Extremely biased management. The game is survival of the fittest. Poor appraisal procedure Slow/no hike structure (expect not more than 15-20% )

Likes

Honestly, I was hired as a Dell supply chain Fraud Analyst. But the offer letter read as Customer band IV

Dislikes

...that if you get any escalation from the client it will deducted from that money. And just to get your own part salary you have to monthly get 99.8 on quality which is next to impossible. Moreover, that part of money you can forget as charity. Shift used to change every week.

Likes

The seemingly casual approach to everything allows anyone to learn anything if one is willing. Opportunity to learn and implement is enormous.

Dislikes

Work culture, job satisfaction, feedback and appreciation is next to NIL followed by compensation and salary.

Likes

Good working environment within a team coz everyone is cooperative and helpful. Appraisal is good nice bonus before Durga puja also the bonus amounts are fair enough.

Dislikes

...s or leaves also management doesn't haven't any voice to speak on agents behalf. Salary is decent but no career growth as because of partiality which is strictly followed by the management.