OnProcess Technology Kolkata Customer Service Specialist Salaries by 2 Employees (Updated 2025)

10 - 11 years exp.

₹2.7 Lakhs - ₹3.5 Lakhs

Low Confidence

Salary of majority employees

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Last Updated: 5 Mar 2024

Companies similar to OnProcess Technology for Customer Service Specialist in Kolkata

OnProcess Technology Customer Service Specialist Salary

10 - 11 years exp. (AmbitionBox Estimate)

₹2.7 L/yr - ₹3.5 L/yr

Company name	Avg Annual Salary	Open Jobs
Croma Customer Service Specialist Salary 0 - 7 years exp. (53 salaries)	₹1.3 L/yr - ₹4 L/yr 17% less	1 job opening
Teleperformance Customer Service Specialist Salary 1 - 3 years exp. (3 salaries)	₹2.8 L/yr - ₹4.1 L/yr 3% less
Login to view exact salary
Fusion CX Customer Service Specialist Salary 1 - 3 years exp. (3 salaries)	₹1 L/yr - ₹1.1 L/yr 67% less

Customer Service Specialist salary at OnProcess Technology ranges between ₹2.7 Lakhs to ₹3.5 Lakhs per year for employees with experience between 10 years to 11 years. Salary estimates are based on 2 latest salaries received from various employees of OnProcess Technology.

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Salary related reviews for OnProcess Technology

Analyst in Mumbai

Full Time

Finance & Accounting Department

1.0

• posted on 10 Apr 2024

5.0

for Salary and Benefits

Likes

Salary on time.

Dislikes

This list is huge but as I have to keep it small and specified hence I am highlighting some incidents what I came accross. 1. No proper training. 2. No colleagues support in case of learning. 3. Existing coworker's rude behaviour. 4. Toxic work culture. 5. Very unprofessional behaviour towards new joinee. SCM is one of the process which is leading by Mumbai office and that process is pathetic just pathetic. Above mentioned points are dedicated to this process only. If anyone wants to join onprocesstechnology then i would request please don't and if it is for Mumbai SCM process then surely it will become hell journey. They are currently also hiring for this process only as no one stays over there more than 1 month so they always have vacancy for this particular process only.

Team Lead in Kolkata

Customer Success, Service & Operations Department

2.0

• posted on 07 Jul 2021

1.0

for Salary and Benefits

Likes

The seemingly casual approach to everything allows anyone to learn anything if one is willing. Opportunity to learn and implement is enormous.

Dislikes

Work culture, job satisfaction, feedback and appreciation is next to NIL followed by compensation and salary.

Customer Care Executive in Kolkata

Customer Success, Service & Operations Department

4.0

• posted on 29 Jan 2021

4.0

for Salary and Benefits

Likes

Good working environment within a team coz everyone is cooperative and helpful. Appraisal is good nice bonus before Durga puja also the bonus amounts are fair enough.

Dislikes

...s or leaves also management doesn't haven't any voice to speak on agents behalf. Salary is decent but no career growth as because of partiality which is strictly followed by the management.

Customer Service Associate in Kolkata

Customer Success, Service & Operations Department

4.0

• posted on 01 Aug 2019

5.0

for Salary and Benefits

Likes

Its a good company in all aspect. Salary on time HR policy good but there be no safe in private company as there was no job stable from last year .

Dislikes

Coordination between executive and upper level authority 🤫 ex teamlader manager they force sometime to do what they want politics game everywhere

Team Lead in Kolkata

Customer Success, Service & Operations Department

4.0

• posted on 19 Jan 2019

5.0

for Salary and Benefits

Likes

...team is helpful and there is a great deal of coordination among the departments. Onprocess has one of the best pay structures in this sector in Kolkata and their salary payment is on time. The growth and learning opportunities are good.

Dislikes

Politics is a little high and sometimes people get undue advantage in areas of promotion and/or recognition.

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a senior consultant

Retention offer

Hello, Current offer from CG - Total 21.5L, fixed as 19.4 and rest bonus Retention offer from Deloitte - Total 19.1, fixed as 15.5 and rest bonus (4L) I understand the offer is less but my manager explained that Deloitte's hikes are better in the market and on an average, I can get 15% every year with good performance. The same hikes in CG are around 5-6% so financially, my salary growth will definitely be more in Deloitte. Please give me suggestions. I have good management and projects in Deloitte with WLB but I would like to have some perspective on offered CTC too

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OnProcess Technology Customer Service Specialist Salary FAQs

What is the notice period for Customer Service Specialist at OnProcess Technology in Kolkata?

According to AmbitionBox, 100% of the OnProcess Technology Customer Service Specialists in Kolkata reported a notice period of 15 days or less.This is based on 2 responses on AmbitionBox in last 2 years.

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OnProcess Technology Customer Service Specialist Salaries in Kolkata

OnProcess Technology Customer Service Specialist salary in Kolkata ranges between ₹2.7 Lakhs to ₹3.5 Lakhs. This is an estimate based on latest salaries received from employees of OnProcess Technology.