OneCard Senior Customer Service Executive salaries in India

Likes

No likes as such.. The so called legal head didn’t had a Law Degree.. Failed Army guy was interested in politics rather than focus on work. Too much interference in your private life as well by him.

Dislikes

Politics and pay structure. The legal head was more interested in setting up the salaries of advocates rather than HR. High Talker guy. They are looking for pleasers instead of an employees. Don’t know how to please? Don’t apply!!

Likes

1. Founders are highly knowledgeable, and you get to learn a ton 2. You get to exercise a very high degree of autonomy in your work 3. You can have a very balanced work life; you get plenty of time to take care of your personal life

Dislikes

...nst WFH; they want to see people sitting in office irrespective of everything 2. Org doesn't believe in Pay correction; once you are in, there is no correction. You can expect 10-15% appraisals. Pay parity is a big issue. You may find people making 2x of your pay at the same level 3. Org has a comparatively weak mid-management layer, lacks clarity of thought, and lacks work ethics. You won't find a mentor in them 4. You have to pick up work and do (if you want to learn) - not really a bad thing though

Likes

Learned new things

Dislikes

... matter how good you perform, they will say that was because of others support. Salary hike is not good. Because the people who used to work there as a pilote back is paid less but the people they hire are paid more don't know what they think while appraisal. If you take leave any emergency leave they create a big issue not keeping in the mind the situation of the person sitting in front of them. They mentally pressurize you so much that you yourself will put the papers. Everything was good in starting but as soon as they hired to people in collections everything just went in a pathetic condition....People there keep grudges in their mind and work accordingly... There is still much more to say.....

Likes

Good for Learnings Freedom

Dislikes

...any sponsered trips, good perks and doing absolutely nothing with flop products. There's a great great disparity in pay. Try to negotiate as much as you can.

Likes

The canteen food and the office.

Dislikes

The company was good at the starting, however, after some time the HR got changed and new HR is not at all working on retention and only sits with the leader and never ever come to check how the employee is doing. Even the atteration rate is very high because of this.