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Offshoot Agency

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3.5

based on 289 Reviews

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Customer Success, Service & Operations

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Offshoot Agency Customer Success, Service & Operations Department Salaries in India

based on 296 latest salaries
Designation Avg Annual Salary Open Jobs

Customer Care Executive

1 - 4 years exp. (20 salaries)
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₹1 L/yr - ₹2.4 L/yr

CCA

0 - 3 years exp. (19 salaries)
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₹1.4 L/yr - ₹2.5 L/yr

Team Lead

0 - 9 years exp. (16 salaries)
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₹2 L/yr - ₹3.8 L/yr

Data Entry Operator

1 - 5 years exp. (16 salaries)
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₹1.1 L/yr - ₹2.7 L/yr

Starting your career? Discover Offshoot Agency fresher salaries in India

CPA Executive

0 - 4 years exp. (15 salaries)
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₹1.8 L/yr - ₹2.4 L/yr

Customer Service Executive

1 - 3 years exp. (13 salaries)
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₹1.4 L/yr - ₹3 L/yr

Customer Care Associate

0 - 3 years exp. (11 salaries)
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₹1.2 L/yr - ₹2 L/yr

Quality Analyst

3 - 6 years exp. (8 salaries)
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₹3 L/yr - ₹4 L/yr

Operations Executive

0 - 2 years exp. (8 salaries)
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₹2.1 L/yr - ₹3 L/yr

Cce Executive

1 - 4 years exp. (8 salaries)
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₹1.4 L/yr - ₹3.5 L/yr

Data Analyst

2 - 12 years exp. (6 salaries)
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₹1.1 L/yr - ₹1.4 L/yr

Operations Manager

4 - 13 years exp. (6 salaries)
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₹4.1 L/yr - ₹9.5 L/yr

Telecaller

0 - 2 years exp. (6 salaries)
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₹1.5 L/yr - ₹2.2 L/yr

MIS Executive

0 - 5 years exp. (5 salaries)
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₹2.4 L/yr - ₹3.2 L/yr

Collections Executive

2 - 6 years exp. (5 salaries)
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₹1.8 L/yr - ₹3 L/yr

C.S.A

1 - 2 years exp. (4 salaries)
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₹0.9 L/yr - ₹2 L/yr

Data Entry Executive

0 - 5 years exp. (3 salaries)
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₹1.2 L/yr - ₹1.6 L/yr

CCE

0 - 1 year exp. (3 salaries)
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₹1 L/yr - ₹2.2 L/yr

Senior Operations Manager

18 - 20 years exp. (3 salaries)
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₹8 L/yr - ₹8.3 L/yr

Customer Service Associate

1 - 2 years exp. (3 salaries)
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₹1.3 L/yr - ₹1.5 L/yr

Last Updated: 5 Feb, 2025

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fathersahaab
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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Offshoot Agency

2.9

Rated by 87 employees for salary & benefits

Team Leader In TATA CAPITAL in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 21 May 2024
1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

Not share proper details in starting days and without any information they are deduct 20% in our salary without any off. If you are late 30 min from office timing then they deduct 200/- and after 1 hour mark half day

read more
  • Salary - Bad
    • +6 more

Advisor in New Delhi

Customer Success, Service & Operations Department

4.0
  •  posted on 20 Aug 2021
3.0
 for  Salary and Benefits

Likes

This is my 1st experience in hindi call center. So I m exited to learn new thing..

  • Skill development - Excellent
    • +2 more

Dislikes

Management Is very bad.. If we can share any issue.. couldn't resolve.. Salary issue all tha month.. No support system..

read more

Back Office Executive,telecaller in Kolkata, Saltlake Sec V

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 31 Oct 2020
4.0
 for  Salary and Benefits

Likes

Overall my experience working with offshoot is good , good office environment, There are no salary issue, Always support from Senior's team

read more
  • Salary - Good
    • +5 more

Dislikes

Downside of this company, there are no leave policy for employees .

Executive Assistant in Kolkata,sector 5

Customer Support Service Department

1.0
  •  posted on 12 May 2021
1.0
 for  Salary and Benefits

Likes

Company culture is terrible.There is no job security,even the quality members haven't too much knowledge.Because of there silly mistakes,new comers have to suffer a lot.Nothing to learn there,it's totaly a waste of time.There are no particular shift timing.Nothing is good about that company.

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Dislikes

Work place,people are not that good.Main problem is to take a leave.They deduct salary for leaves.If you get ill then also your leave will not be considerable.Only one week off and its not a particular day.Its a rotational week off.Nither a good cafeteria nor good foods.

read more
  • Salary - Bad
    • +6 more

Customer Care Executive in Kolkta

Call Center Department

4.0
  •  posted on 19 Nov 2020
5.0
 for  Salary and Benefits

Likes

...ronment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria, Company policies are good appraisals are fair and they give good salary hike and bonus every year.

read more
  • Salary - Excellent
    • +6 more

Dislikes

Campany random

see more salary related reviews

Offshoot Agency interview questions by designations

CCA (3)Data Entry Operator (2)Data Entry jobs (1)HR Executive (1)
View all 18 interview experiences
More about working at Offshoot Agency

Offshoot Agency Salary FAQs

How much does Offshoot Agency pay per year?
The average Offshoot Agency salary ranges from approximately ₹1.1 Lakh to ₹1.4 Lakh per year for a B.P.O and ₹4.1 Lakhs to ₹9.5 Lakhs per year for a Operations Manager. Salary estimates are based on 296 Offshoot Agency salaries received from various employees of Offshoot Agency. Offshoot Agency employees rate the overall salary and benefits package 2.9/5 stars.
What is the highest salary in Offshoot Agency?
The highest-paying job at Offshoot Agency is a Operations Manager with a salary of ₹4.1 Lakhs to ₹9.5 Lakhs per year. The top 10% of employees earn more than ₹3.80 lakhs per year. The top 1% earn more than a whopping ₹14 lakhs per year.
What is the minimum salary in Offshoot Agency?
Minimum salary at Offshoot Agency depends on the role you are applying for. For Customer Care Associate the minimum salary is ₹1.2 Lakh to ₹2.5 Lakhs per year, and for Data Entry Operator the minimum salary is ₹0.8 Lakh to ₹2.7 Lakhs per year and so on.
What is the salary package for freshers in Offshoot Agency?
The average salary at Offshoot Agency for freshers varies from ₹1.4 Lakh to ₹1.8 Lakh per year for Advisor and ₹1.4 Lakh to ₹2.3 Lakhs per year for CCA.
What is the notice period at Offshoot Agency in Customer Success, Service & Operations Department?
According to AmbitionBox, 57% of the Offshoot Agency employees in Customer Success, Service & Operations Department reported a notice period of 15 days or less, 38% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 243 responses on AmbitionBox in last 2 years.

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Offshoot Agency Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Offshoot Agency is INRunlock blur . Salary estimates are based on 296 Offshoot Agency latest salaries received from various employees of Offshoot Agency.

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