o9 Solutions Mumbai Customer Success Manager Salaries by 4 Employees (Updated 2025)

13 - 17 years exp.

₹29 Lakhs - ₹41.8 Lakhs

Avg. annual salary

Fixed

₹

Lakhs

Variable

₹

Lakhs

Monthly In-hand Salary

141% more than the average Customer Success Manager Salary in Software Product Companies for 13 - 17 years of experience

Interested in this particular role? 1 job opening

Salaries in different departments

Data Science & Analytics Customer Success Manager Salary 13 - 15 years exp. (AmbitionBox Estimate)	₹29 L/yr - ₹35 L/yr
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Customer Success, Service & Operations Customer Success Manager Salary 17 years exp. (AmbitionBox Estimate)	₹34.3 L/yr - ₹41.8 L/yr

Last Updated: 5 Jan 2025

Companies similar to o9 Solutions for Customer Success Manager in Mumbai

o9 Solutions Customer Success Manager Salary

13 - 17 years exp. (4 salaries)

₹29 L/yr - ₹41.8 L/yr

Company name	Avg Annual Salary	Open Jobs
SPRINKLR Customer Success Manager Salary 5 - 7 years exp. (4 salaries)	₹20 L/yr - ₹25 L/yr 33% less
Icertis Customer Success Manager Salary 9 - 15 years exp. (4 salaries)	₹19 L/yr - ₹30 L/yr 25% less
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CleverTap Customer Success Manager Salary 1 - 8 years exp. (34 salaries)	₹9 L/yr - ₹25 L/yr 45% less
Accenture Customer Success Manager Salary 3 - 11 years exp. (24 salaries)	₹3.5 L/yr - ₹9.7 L/yr 81% less	1 job opening
Cogoport Customer Success Manager Salary 0 - 6 years exp. (19 salaries)	₹4.5 L/yr - ₹10 L/yr 79% less

Customer Success Manager salary at o9 Solutions ranges between ₹29 Lakhs to ₹41.8 Lakhs per year for employees with experience between 13 years to 17 years. Salary estimates are based on 4 latest salaries received from various employees of o9 Solutions.

Experience wise o9 Solutions Customer Success Manager salaries in Mumbai

Last Updated: 5 Jan 2025

Experience	Avg Annual Salary
13 years (AmbitionBox Estimate)	₹29.8 L/yr - ₹38.1 L/yr
14 years (AmbitionBox Estimate)	₹30.2 L/yr - ₹38.6 L/yr
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15+ years (3 salaries)	₹35 L/yr - ₹41.8 L/yr

Salary related reviews for o9 Solutions

Senior Devops Engineer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

4.0

• posted on 24 Nov 2022

4.0

for Salary and Benefits

Likes

Good company culture Good exposure to latest technologies Ownership of your work People are approachable and friendly Great work environment Stock options Free pantry Job security

Salary - Good

+4 more

Dislikes

Compensation could be better Late promotions Hiring process needs an improvement to maintain the standards. Work life balance could be better- though the management is trying to address this issue and it's much better than before.

Consultant in Bangalore Rural

Full Time

Consulting Department

3.0

• posted on 22 Jun 2023

3.0

for Salary and Benefits

Likes

Company follows a flat hierarchy. Learning Curve is great(Especially for freshers) Great Client portfolio. Excellent office culture.

Skill development - Good

+2 more

Dislikes

Exit opportunity is poor(borderline worst) Salary is less compared to market standards. Have non compliance agreement with Competitive firms so you cannot join Competitive firms. Disconnect between Project leadership and reporting leadership leading to gaps during appraisal.

Promotions - Poor

+2 more

Consultant in Bangalore / Bengaluru

Full Time

Consulting Department

5.0

• posted on 02 Nov 2023

4.0

for Salary and Benefits

Likes

Amazing place to work. If this is your first job, trust me this would be one of the best experiences.

Salary - Good

+5 more

Dislikes

Working hours bit too high, but the company has steps in direction to manage it. Compensation could be little higher. Else everything is just awesome

Technical Consultant in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

1.0

• posted on 16 Nov 2023

4.0

for Salary and Benefits

Likes

Salary and benefits

Salary - Good

+1 more

Dislikes

Work life balance is horrible from morning 8 am to night 1 or 2 pm even on Saturday s sometimes many things to handle and the employees don’t help and they scold and they will insult us if we ask something like you don’t even know this and that how mich exp u have like that … and here as i saw many of the people is gents because ladies can’t do this kind work

Skill development - Poor

+4 more

Consultant in Bangalore / Bengaluru

Consulting Department

4.0

• posted on 01 Sep 2022

3.0

for Salary and Benefits

Likes

Company Culture, Colleagues, and all the higher officials are friendly.

Skill development - Excellent

+5 more

Dislikes

The salary is comparatively not excellent. It includes many additional benefits that are not included precisely in the in-hand compensation.

see more salary related reviews

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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o9 Solutions Customer Success Manager Salary FAQs

What is the salary of Customer Success Manager at o9 Solutions in Mumbai?

The average salary of a Customer Success Manager at o9 Solutions in Mumbai typically ranges from ₹29.0 Lakhs to ₹41.8 Lakhs per year, depending on experience (from 13 years to 17 years).

The top 10% of Customer Success Manager in Mumbai at o9 Solutions earn more than ₹41.8 Lakhs per year, and the top 1% earn over ₹41.8 Lakhs per year. Customer Success Manager Salaries at o9 Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 o9 Solutions employees in India.

What is the estimated take home salary of a Customer Success Manager at o9 Solutions in Mumbai?

The estimated take-home salary of a Customer Success Manager at o9 Solutions in Mumbai typically ranges from ₹2,09,883 to ₹2,18,236 per month. This is based on the average salary range of ₹29.0 Lakhs to ₹41.8 Lakhs per year for employees with experience ranging from 13 years to 17 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of o9 Solutions. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Success Manager at o9 Solutions in Mumbai?

To be a Customer Success Manager at o9 Solutions in Mumbai, the key skills required include:

- Software Configuration Management
- Supply Chain Management
- CCTV Monitoring
- SAP APO
- Oracle SCM

These skills are highly valued at o9 Solutions and are crucial for successful performance in a Software Engineering role.

What is the salary of a Customer Success Manager in companies similar to o9 Solutions in Mumbai?

The salary of a Customer Success Manager at companies similar to o9 Solutions in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Icertis	₹19.0 Lakhs to ₹30.0 Lakhs per year
SPRINKLR	₹20.0 Lakhs to ₹25.0 Lakhs per year
CleverTap	₹9.0 Lakhs to ₹25.0 Lakhs per year
Cogoport	₹4.5 Lakhs to ₹10.0 Lakhs per year
Accenture	₹3.5 Lakhs to ₹9.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Success Manager at o9 Solutions in Mumbai?

The salary growth for a Customer Success Manager at o9 Solutions in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Success Manager in Mumbai can expect the following growth trajectory at o9 Solutions:

Experience	Average Salary Range
13 years	₹29.8 Lakhs to ₹38.1 Lakhs per year
14 years	₹30.2 Lakhs to ₹38.6 Lakhs per year
15 years	₹35.0 Lakhs to ₹41.8 Lakhs per year

and so on.

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o9 Solutions Customer Success Manager Salaries in Mumbai

o9 Solutions Customer Success Manager salary in Mumbai ranges between ₹29 Lakhs to ₹41.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 o9 Solutions latest salaries received from various employees of o9 Solutions.