Icertis Mumbai Customer Success Manager Salaries by 4 Employees (Updated 2025)

9 - 15 years exp.

₹19 Lakhs - ₹30 Lakhs

Salary of majority employees

76% more than the average Customer Success Manager Salary in Software Product Companies for 9 - 15 years of experience

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Last Updated: 2 Feb 2025

Companies similar to Icertis for Customer Success Manager in Mumbai

Icertis Customer Success Manager Salary

9 - 15 years exp. (4 salaries)

₹19 L/yr - ₹30 L/yr

Company name	Avg Annual Salary	Open Jobs
Adobe Customer Success Manager Salary 4 - 6 years exp. (3 salaries)	₹15 L/yr - ₹20 L/yr 27% less	2 job openings
IBM Customer Success Manager Salary 0 - 12 years exp. (6 salaries)	₹25 L/yr - ₹55.5 L/yr 61% more	11 job openings
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SirionLabs Customer Success Manager Salary 9 - 11 years exp. (5 salaries)	₹18 L/yr - ₹34.5 L/yr 4% less	1 job opening
CleverTap Customer Success Manager Salary 1 - 9 years exp. (34 salaries)	₹9 L/yr - ₹25 L/yr 27% less	1 job opening
Accenture Customer Success Manager Salary 3 - 10 years exp. (22 salaries)	₹3.5 L/yr - ₹11 L/yr 76% less

Customer Success Manager salary at Icertis ranges between ₹19 Lakhs to ₹30 Lakhs per year for employees with experience between 9 years to 15 years. Salary estimates are based on 4 latest salaries received from various employees of Icertis.

Experience wise Icertis Customer Success Manager salaries in Mumbai

Last Updated: 2 Feb 2025

Experience	Avg Annual Salary
9 years (AmbitionBox Estimate)	₹11.5 L/yr - ₹30 L/yr
10 years (AmbitionBox Estimate)	₹25.2 L/yr - ₹32.2 L/yr
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11 years (AmbitionBox Estimate)	₹26 L/yr - ₹48.9 L/yr
12 years (AmbitionBox Estimate)	₹26 L/yr - ₹47.5 L/yr
13 years (AmbitionBox Estimate)	₹23 L/yr - ₹29.4 L/yr
14 years (AmbitionBox Estimate)	₹22.3 L/yr - ₹28.5 L/yr
15+ years (AmbitionBox Estimate)	₹19 L/yr - ₹40.2 L/yr

View all

Top skills at Icertis for Customer Success Manager

Customer Engagement Customer Management Procurement Consulting Legal Continuous Improvement Contracting SAAS Revenue Expansion Salesforce Management Power Bi Analytical Monitoring Analytics

Salary related reviews for Icertis

Senior Customer Success Manager in Pune

Full Time

Healthcare & Life Sciences Department

3.0

• posted on 05 Jul 2024

4.0

for Salary and Benefits

Likes

pay and perks

Salary - Good

Dislikes

Starting from start 1. interview process is slow 2. New teams/dept formed so leadership was clueless on what they want from employees 3. Middle management is heavily misdirected and not in sync with top management 4. extremely average crowd and culture intellectually and socially. no intellectually stimulating conversations whatsoever. thereby poor mediocre culture in middle and lower scale 5. expectations too high without a program scope. they need results immediately while they neither know the problem statement completely nor the path to solution 6. Personally for my manager , not good at receiving feedbacks, my way or highway attitude 7. was given a hard time while I had to take leaves due to medical reasons... I was on probation, but I had genuine reason was in hospital.. they constantly cribbed about performance and results) No human consideration whatsoever wasnt a cultural fit for me for sure...

Skill development - Poor

+3 more

Senior Software Engineer in Pune

Full Time

Engineering - Software & QA Department

2.0

• posted on 28 Jan 2025

4.0

for Salary and Benefits

Likes

Salary, Diwali gifts , collegues

Salary - Good

+2 more

Dislikes

Work life balance sucks , no job security you may get fired tommorow, overloading people with work and tight deadlines . Firing people instead of hiring so work load increasing

Job security - Bad

+2 more

Software Architect in Pune

Full Time

IT & Information Security Department

2.0

• posted on 07 May 2023

1.0

for Salary and Benefits

Likes

Some teams are really good.

Dislikes

...No new technical learning. It said to be Cloud company but grooming in cloud. In Full and final settlement, they deduct every compensation you got, which personally feel very bad.

Salary - Bad

+6 more

Senior Software Engineer in Pune

Full Time

Engineering - Software & QA Department

3.0

• posted on 08 May 2023

3.0

for Salary and Benefits

Likes

Salary has been on time, always. During Covid-19, there was no deduction and there was support for everything.

Job security - Good

Dislikes

They just don't want to answer when they'll go for IPO, people are holding lots of ESOPs but there hasn't been any buyback since a long time now. It's a startup yet acts like a MNC.

Skill development - Poor

Project Management Specialist in Pune (working remotely)

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 11 Mar 2024

4.0

for Salary and Benefits

Likes

Salary and other compensation is good.

Salary - Good

Dislikes

Terrible work culture. No appreciation even if you work till your last breath. No job security at all. They can kick you at any time no matter how good performer you are.Its good for employees who are feet lickers of managers. You can’t trust anyone in teams.

Skill development - Bad

+5 more

see more salary related reviews

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2w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in my previous org.

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Icertis Customer Success Manager Salary FAQs

What is the salary of Customer Success Manager at Icertis Mumbai?

Customer Success Manager salary at Icertis in Mumbai ranges between ₹19.0 Lakhs to ₹30.0 Lakhs for experience between 9 years to 15 years. According to our estimates it is 76% more than the average Customer Success Manager Salary in India. Salary estimates are based on 4 latest salaries received from various employees of Icertis Mumbai.

How does the salary of a Customer Success Manager at Icertis Mumbai compare with the average salary range for this job?

The average salary of a Customer Success Manager at Icertis is 76% more than the average salary of a Customer Success Manager in Mumbai. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Success Manager at Icertis?

Customer Engagement, Customer Management, Procurement, Consulting and Legal are some of the popular skills required to work as a Customer Success Manager at Icertis Mumbai.

Which similar companies are paying more than Icertis to a Customer Success Manager in Mumbai?

IBM Customer Success Manager Salary - ₹25.0 Lakhs to ₹55.5 Lakhs per year

What is the salary of a Customer Success Manager in companies similar to Icertis in Mumbai?

SirionLabs Customer Success Manager Salary - ₹18.0 Lakhs to ₹34.5 Lakhs per year
CleverTap Customer Success Manager Salary - ₹9.0 Lakhs to ₹25.0 Lakhs per year
Adobe Customer Success Manager Salary - ₹15.0 Lakhs to ₹20.0 Lakhs per year
Accenture Customer Success Manager Salary - ₹3.5 Lakhs to ₹11.0 Lakhs per year

What is the estimated take home salary of a Customer Success Manager at Icertis in Mumbai?

The estimated take-home salary of a Customer Success Manager at Icertis ranges between ₹1,63,628 per month to ₹1,69,890 per month in Mumbai. The take-home salary calculation is based on the average Icertis Customer Success Manager salary in India which ranges between ₹19.0 Lakhs to ₹30.0 Lakhs per year for employees with experience between 9 years to 15 years. Check how did we calculate take home salary?

What is the notice period for Customer Success Manager at Icertis in Mumbai?

According to AmbitionBox, 100% of the Icertis Customer Success Managers in Mumbai reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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Icertis Customer Success Manager Salaries in Mumbai

Icertis Customer Success Manager salary in Mumbai ranges between ₹19 Lakhs to ₹30 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Icertis latest salaries received from various employees of Icertis.