Icertis Mumbai Customer Success Manager Salaries by 4 Employees (Updated 2025)

9 - 15 years exp.

₹19 Lakhs - ₹30 Lakhs

Avg. annual salary

Monthly In-hand Salary

81% more than the average Customer Success Manager Salary in Software Product Companies for 9 - 15 years of experience

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Last Updated: 2 Feb 2025

Companies similar to Icertis for Customer Success Manager in Mumbai

Icertis Customer Success Manager Salary

9 - 15 years exp. (4 salaries)

₹19 L/yr - ₹30 L/yr

Company name	Avg Annual Salary	Open Jobs
SPRINKLR Customer Success Manager Salary 5 - 7 years exp. (4 salaries)	₹20 L/yr - ₹25 L/yr 11% less
CleverTap Customer Success Manager Salary 1 - 9 years exp. (34 salaries)	₹9 L/yr - ₹25 L/yr 27% less
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Accenture Customer Success Manager Salary 3 - 11 years exp. (24 salaries)	₹3.5 L/yr - ₹9.7 L/yr 75% less	1 job opening
Cogoport Customer Success Manager Salary 0 - 5 years exp. (19 salaries)	₹4.5 L/yr - ₹10 L/yr 72% less
Jio Haptik Customer Success Manager Salary 3 - 8 years exp. (16 salaries)	₹12.6 L/yr - ₹18 L/yr 49% less	1 job opening

Customer Success Manager salary at Icertis ranges between ₹19 Lakhs to ₹30 Lakhs per year for employees with experience between 9 years to 15 years. Salary estimates are based on 4 latest salaries received from various employees of Icertis.

Experience wise Icertis Customer Success Manager salaries in Mumbai

Last Updated: 2 Feb 2025

Experience	Avg Annual Salary
9 years (AmbitionBox Estimate)	₹26 L/yr - ₹33.2 L/yr
10 years (AmbitionBox Estimate)	₹25.3 L/yr - ₹32.3 L/yr
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11 years (AmbitionBox Estimate)	₹24.6 L/yr - ₹31.4 L/yr
12 years (AmbitionBox Estimate)	₹23.8 L/yr - ₹30.5 L/yr
13 years (AmbitionBox Estimate)	₹23.1 L/yr - ₹29.6 L/yr
14 years (AmbitionBox Estimate)	₹22.4 L/yr - ₹28.7 L/yr
15+ years (AmbitionBox Estimate)	₹20.3 L/yr - ₹25.9 L/yr

View all

Top skills at Icertis for Customer Success Manager

Customer Engagement Customer Management Procurement Consulting Legal Continuous Improvement Contracting SAAS Revenue Expansion Salesforce Management Power Bi Analytical Monitoring Analytics

Salary related reviews for Icertis

Senior Architect in Pune

Full Time

Engineering - Software & QA Department

2.0

• posted on 18 Mar 2025

2.0

for Salary and Benefits

Likes

Location is at centre of the city. Equidistant from all corners of the city.

Dislikes

...ny is forgetting it's core values and increasing being run by individuals whims. Salary used to be good but now lagging behind the industry.

Salary - Poor

+5 more

Senior Software Engineer in Pune

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• posted on 28 Jan 2025

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Work life balance sucks , no job security you may get fired tommorow, overloading people with work and tight deadlines . Firing people instead of hiring so work load increasing

Job security - Bad

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Software Architect in Pune

Full Time

IT & Information Security Department

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• posted on 07 May 2023

1.0

for Salary and Benefits

Likes

Some teams are really good.

Dislikes

...No new technical learning. It said to be Cloud company but grooming in cloud. In Full and final settlement, they deduct every compensation you got, which personally feel very bad.

Salary - Bad

+6 more

Senior Software Engineer in Pune

Full Time

Engineering - Software & QA Department

3.0

• posted on 08 May 2023

3.0

for Salary and Benefits

Likes

Salary has been on time, always. During Covid-19, there was no deduction and there was support for everything.

Job security - Good

Dislikes

They just don't want to answer when they'll go for IPO, people are holding lots of ESOPs but there hasn't been any buyback since a long time now. It's a startup yet acts like a MNC.

Skill development - Poor

Project Management Specialist in Pune (working remotely)

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 11 Mar 2024

4.0

for Salary and Benefits

Likes

Salary and other compensation is good.

Salary - Good

Dislikes

Terrible work culture. No appreciation even if you work till your last breath. No job security at all. They can kick you at any time no matter how good performer you are.Its good for employees who are feet lickers of managers. You can’t trust anyone in teams.

Skill development - Bad

+5 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Icertis Customer Success Manager Salary FAQs

What is the salary of Customer Success Manager at Icertis in Mumbai?

The average salary of a Customer Success Manager at Icertis in Mumbai typically ranges from ₹19.0 Lakhs to ₹30.0 Lakhs per year, depending on experience (from 9 years to 15 years).

The top 10% of Customer Success Manager in Mumbai at Icertis earn more than ₹30.0 Lakhs per year, and the top 1% earn over ₹30.0 Lakhs per year. Customer Success Manager Salaries at Icertis can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Icertis employees in India.

What is the estimated take home salary of a Customer Success Manager at Icertis in Mumbai?

The estimated take-home salary of a Customer Success Manager at Icertis in Mumbai typically ranges from ₹1,64,286 to ₹1,70,577 per month. This is based on the average salary range of ₹19.0 Lakhs to ₹30.0 Lakhs per year for employees with experience ranging from 9 years to 15 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Icertis. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Success Manager at Icertis in Mumbai?

To be a Customer Success Manager at Icertis in Mumbai, the key skills required include:

- Customer Engagement
- Customer Management
- Procurement
- Consulting
- Legal

These skills are highly valued at Icertis and are crucial for successful performance in a Software Engineering role.

What is the salary of a Customer Success Manager in companies similar to Icertis in Mumbai?

The salary of a Customer Success Manager at companies similar to Icertis in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

SPRINKLR	₹20.0 Lakhs to ₹25.0 Lakhs per year
CleverTap	₹9.0 Lakhs to ₹25.0 Lakhs per year
Jio Haptik	₹12.6 Lakhs to ₹18.0 Lakhs per year
Cogoport	₹4.5 Lakhs to ₹10.0 Lakhs per year
Accenture	₹3.5 Lakhs to ₹9.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Success Manager at Icertis in Mumbai?

The salary growth for a Customer Success Manager at Icertis in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Success Manager in Mumbai can expect the following growth trajectory at Icertis:

Experience	Average Salary Range
9 years	₹26.0 Lakhs to ₹33.2 Lakhs per year
10 years	₹25.3 Lakhs to ₹32.3 Lakhs per year
11 years	₹24.6 Lakhs to ₹31.4 Lakhs per year
12 years	₹23.8 Lakhs to ₹30.5 Lakhs per year

and so on.

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Icertis Customer Success Manager Salaries in Mumbai

Icertis Customer Success Manager salary in Mumbai ranges between ₹19 Lakhs to ₹30 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Icertis latest salaries received from various employees of Icertis.