NSHM Knowledge Campus Customer Care Executive salaries in Kolkata

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

...rk life culture.No professional standards.No respect and recognition for higher.Knly salary is the good thing.

Dislikes

Totally demotivated by Management.No man power.Totally cheating.Bsd experience.

Likes

...A but the reality is that only you are forced to select Marketing,HR or Finance. There were good faculty but they as they were not getting salary in the right time.

Dislikes

Only there will be lots of events and fests which is indeed required to engage the students to misrepresent everything.There is no placement for engineering students in core companies only only they can give sales job to cse students.

Likes

Provides great job security for performing team members, work culture was good. Top Management is accessible. Many of the team members are generally productive and good human beings.

Dislikes

... best, most of the time during my tenure with NSHM, appraisals were always late. Arrears in salary increments are not paid in due time. Salary is always late (4 to 6 months). Full and final settlements are cleared around 6 months to 1 year. Finance team members are terrible. You would have to literally beg for your salary and finances. Top Management is not clear in their plans and actions. Portal heads are ineffective and "Yes"-men. This place was once a great place to work, always felt like family. Now it has a toxic environment. Chances of revival are relatively none. Avoid joining this organisation at all costs.

Likes

Only the salary structure is good. Except this nothing here is positive

Dislikes

If there is one dislike one can figure out. A person have to ask for salary and even that too you will be given an excuse that you have to apply for advance, from your due salary. Everyone starting from Top management to the HRs , Accounts people will tell you to truth about the payment. Salary is even made after 5 months. They used to get notices from the local authorities like Corporation tax (a notice is being pasted by the authority), CESC for not paying their dues. There are so many accuses against them that one will forget to count.