Northern Trust Customer Support Executive salaries in India

Likes

...ce vendors and now they hired more vendors to replace you, isn't it funny 🤣. Salary component is not structured properly. So be very sure if you are joining. Fake promises like I was hired for 9-6 job but later joining they are saying we do have 9-6 job so I have to do rotational shift.

Dislikes

Pros - Big NO Cons - everything whatever you can think. Like no job security, pathetic appraisal review system, very unprofessional language by management like what the hell, what the f**** these are normal there. Finally I've got rid from this company and these jokers and saved my career from spoiling. I'm joining a company less than my current package but that's a relief.

Likes

Organization culture, appraisal and annual bonus.

Dislikes

Few of the processes are run by a group of people who came from similar organisation. They always dominate while talking decesion and put employee under tremendous pressure. They Target you and no matter how much hard work you do to impress them their mentality will not change. I have seen shouting them on employee during group meeting and huddles. However as an organisation the company is superb, you just need to be in right process and under right managers.

Likes

They called their employees as partner but unfortunately using this word does not mean they understand their employees. N number of loopholes in policies.

Dislikes

...on of additional efforts Micro management which forced employees to switch jobs Lot of attrition because of salary structure They called employee as partner but treat like servant Poor policies Ops manager forced partner to leave if they are not performing well and best part they don't believe in policies. Latest Ops manager used all the machinary like HRA and all to force the candidate to resign.

Likes

It has structure and very well defined rules with hierarchy. Secure job for the most part

Dislikes

Very Low Pay along with bonus and hike Horribly unachievable goals and expectations High attrition rates Lack of areas to learn nor grow Very low to no promotions at all Upper management is too far removed from the work force to care about the individual needs Hypocrisy at it's finest

Likes

...were the females can work without any fear. There will be lots of career growth. I used to get hand full of salary in my first job.i would wish to work again for NT if I get an opportunity.

Dislikes

Extension of working time in late night.