Nomura Holdings Customer Service Executive salaries in India

Likes

... was fantastic and I will always cherish & recommend this firm blindly. Pros, 1. Best in class insurance policy with zero co-pay which covers parents and in-laws with very minimal premium and I can bet no firm will be able to provide the same kind of insurance policy. 2. Shift allowance is cake on a cherry compare to Peers especially for US shifts. 3. Nomura is an employee oriented firm and who tries to take of employees as much as possible. 4. Provides Centralized AC bus service free of cost for people working in general shift and also centralized pick up for people working in EMEA hours. 5. Nomura Powai office is not less than a 5-Star Hotel with all high class amenities inclusive of desktops and chairs for your day2day BAU. 6. Nomura will always assist and guide you if you are keen to learn new things 7. Canteen service is available at Subsidized rates.

Dislikes

Despite of so many prons it has list of cons which requires improvement. 1. Promotion Cycle is mainly basis on tenure hardly people achieve promotion basis on upfront skills. 2. Increment and Bonus is low compare to Peer firms because the firm financial statement is not so strong 3. In the Initial Six months of joining you to go through 3-4 written assessment related to investment bank irrespective to your process and if you failed even after 2-3 attempts you can be fired as well. 4. Decision making process and applications are outdated but the systems are high class. 5. In some process people are working right form LEHMAN Brothers so they have high class of attitude they fee nomura is working because of them and they show their tantrums to new joiners. 6. You will be recognized only if you have good relations with onshore or you are a old member of the team.

Likes

Medical Benefits Fair pay Management culture Good work culture Cheap canteen prices Pick and drop

Dislikes

Very slow growth Hierarchy level is messed depends department to department Bonus is low compared to other MNC

Likes

Takes good care of employees by providing benefits: • Subsidized insurance premium • Subsidized food • Free transportation (To and Fro) • Free learning portal with hundreds of topics (video and audio) • Subsidized Gym memberships with personal traines

Dislikes

Speaking from just the operations department perspective: • Below average pay • Disappointing bonus • Lack of positive leadership • More oriented towards finding faults in other's work rather than improvement • Poor software and sophisticated workflow • Lack of industry level awareness (besides senior management) as they tend to hire freshers • All talk no play. They love to take feedbacks but never try to introspect and try to implement • Management favours people with the ability to create unproductive politics rather than good decision making

Likes

Training provided through the professional, subsidised food nearly free that is, Awsum Insurance cover, superb shift allowances, Nice free transport.

Dislikes

...level no matter what experience you possess. Work pressure due to unorganized. Salary hike hardly 25 - 30 Percent they will give when you switch unlike other companies. Variables are more than fixed which ultimately is the loss when one switch the organisation

Likes

Good Benefits. Such as insurance, annual health check up. Lots of leaves. Etc

Dislikes

Inequal pay scale. Some people with less experience earn more. The salary is not at par with other Investment Bank's compliance department.