NielsenIQ Customer Success, Service & Operations Department Salaries in India (Updated 2025)

Likes

For freshers salary , within city range, nothing else.

Dislikes

...ning might be a better option because the toxic management can ruin your career. In particular, the OPS Manager (Michael Rodney Fernando) does not give promotions or salary hikes to the right people. Instead, he surrounds himself with a group of yes-man, who is worst creature ever such worst fellow. Additionally, the EU-RD managers lack knowledge of processes but still demand KPI maintenance. One good thing is EU - RD especially this guy Michael fernando Rodney team has been continuously dropping paper and because of this guy the company attrition rate is increasing. Feeling only to remaing people in his team only God can save them don't know the process and simply shouting the team to achieve KPIs

Likes

For fresher good salary, inside city, hybrid model

Dislikes

...ning might be a better option because the toxic management can ruin your career. In particular, the OPS Manager (Michael Rodney Fernando) does not give promotions or salary hikes to the right people. Instead, he surrounds himself with a group of yes-man, fawners, and apple polishers. Additionally, the EU-RD managers lack knowledge of processes but still demand KPI maintenance.

Likes

Good Company Infrastructure with Good Salary Package for Freshers. Only Based on Team you joined the WorkLife Balance can be Good or it can be Worst Nightmare.

Dislikes

They is No Career Growth as Data Processing Analyst In NIQ, Based on Team You will get Data Entry Job and Handling Client Role, Its a Task Based Job, You will not work under Any Project. You may Work On Saturday or Sunday aslo Sometimes if they is many Tasks. They won't use Excel, Power BI, Tableau or Nothing. Its just their Own tool Which looks like excel you need to use that and its not the role which is related to Data Analyst role its a Data entry Job.

Likes

... very supportive and regular promotion cycle.. Leave policy is also very good... Yearly salary increament... No dress code policy... Mobile is allowed

Dislikes

Company sponsored External certification is not available

Likes

Good working environment, Open culture, flexible hours, work from home policy.

Dislikes

Very less promotions, unstable international markets, no bonus, no gift on festivals, Job security, office politics, favoritism, very less personal growth, use tools which are only use in NIQ.