NielsenIQ Senior Support Specialist salaries in Chennai (Updated 2025)

Likes

They hired me with a good salary, great hike from my previous salary. Interview process was challenging, multiple rounds, but I was given proper clarity and feedback each time - One of the main reasons I chose to join here despite holding multiple competing offers. Business & Financials wise company looks so stable and always growing.

Dislikes

I was hired for a particular 'Vertical' - which was clumsy as hell, no proper process for anything - CI/CD, Security vulnerability scanning, Deployment process, Quality gates, Testers, Performance testing, etc., - Everything is available for namesake, but nothing implemented properly. Leadership wants to drive success by setting target numbers, Senior Managers plan for unrealistic goals, finally putting pressure on Senior & Junior Engineers. They expect a Senior Engineer to lead a project / module - thus managing a few people (3-6), attend a hell lot of meetings, work with incompetent Release Management team, Respond to production issues or incidents ASAP round the clock, and work for 10 points in a Sprint as per Agile. Agile is huge laugh - since priorities change left & right, Ad-Hoc changes are pulled right in the middle of sprints, and end of PI - you will be bashed in reviews if you do not complete the planned items for the PI. So obviously, Work life balance goes for a toss.

Likes

Work Culture Learning Opportunities Encouraged to give your thoughts Recognition System like Bravo put in place Responsibility and Independent contribution are highly practiced WFH (Remote during Covid and not forcing to come to office) Flexible work hours

Dislikes

...Low Appraisal even on promotion No extra bonus Insurance provider is not good Appraisal done in Jan but Salary Raise done in July to add extra pressure throughout the year.

Likes

Like the dislikes

Dislikes

Work culture is very poor and with immense pressure. No scope for growth. Appreciation just in position and increasing work load not in the salary. Management to hide their mistakes puts all blame on the lower levels and makes them responsible. Humans make mistakes that should be dealt with not to make felt with for long. Management doesn't understand that nobody is spotless and error free.Not so employee friendly environment and work culture. Work-Life balance not considered

Likes

For freshers salary , within city range, nothing else.

Dislikes

...ning might be a better option because the toxic management can ruin your career. In particular, the OPS Manager (Michael Rodney Fernando) does not give promotions or salary hikes to the right people. Instead, he surrounds himself with a group of yes-man, who is worst creature ever such worst fellow. Additionally, the EU-RD managers lack knowledge of processes but still demand KPI maintenance. One good thing is EU - RD especially this guy Michael fernando Rodney team has been continuously dropping paper and because of this guy the company attrition rate is increasing. Feeling only to remaing people in his team only God can save them don't know the process and simply shouting the team to achieve KPIs

Likes

Salary is paid on time. Global exposure in terms of interaction with external teams but limited.

Dislikes

...m, manipulation by Managers, Seniors Managers etc. Lack of opportunity & growth. Bare minimum salary increment, below industry standards, with no increment sometimes. Excessive office politics. Managers perception of you can make or break your career here.