The Muthoot Group Senior Customer Care Officer Salaries by 3 Employees (Updated 2025)

5 - 13 years exp.

₹3.5 Lakhs - ₹4.4 Lakhs

Low Confidence

Salary of majority employees

24% more than the average Senior Customer Care Officer Salary in Financial Services Companies for 5 - 13 years of experience

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Salaries in different departments

BFSI, Investments & Trading Senior Customer Care Officer Salary 5 - 8 years exp. (AmbitionBox Estimate)	₹3.2 L/yr - ₹3.9 L/yr
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Customer Success, Service & Operations Senior Customer Care Officer Salary 13 years exp. (AmbitionBox Estimate)	₹4 L/yr - ₹4.9 L/yr

Last Updated: 17 Nov 2023

Companies similar to The Muthoot Group for Senior Customer Care Officer

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Senior Customer Care Officer Salary 9 - 13 years exp. (7 salaries)	₹2.3 L/yr - ₹5.2 L/yr 1% more
ICICI Bank Senior Customer Care Officer Salary 1 - 3 years exp. (5 salaries)	₹2.1 L/yr - ₹3 L/yr 33% less
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American Express Senior Customer Care Officer Salary 3 - 8 years exp. (4 salaries)	₹4.1 L/yr - ₹7.7 L/yr 41% more
HSBC Group Senior Customer Care Officer Salary 5 - 12 years exp. (4 salaries)	₹4.2 L/yr - ₹6 L/yr 29% more
Concentrix Corporation Senior Customer Care Officer Salary 1 - 10 years exp. (36 salaries)	₹1.8 L/yr - ₹6 L/yr 8% less

Senior Customer Care Officer salary at The Muthoot Group ranges between ₹3.5 Lakhs to ₹4.4 Lakhs per year for employees with experience between 5 years to 13 years. Salary estimates are based on 3 latest salaries received from various employees of The Muthoot Group.

Experience wise The Muthoot Group Senior Customer Care Officer salaries

Last Updated: 17 Nov 2023

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr
8 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr
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13 years (AmbitionBox Estimate)	₹4 L/yr - ₹5.1 L/yr

Similar Designation salaries in The Muthoot Group

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Customer Care Executive Salary

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Customer Service Associate Salary

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Senior Analyst Salary

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₹5.4 L/yr - ₹6.9 L/yr

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Deputy Manager Salary

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₹3.6 L/yr - ₹6.35 L/yr

Operations Manager Salary

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₹3.5 L/yr - ₹7 L/yr

Team Manager Salary

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₹4.3 L/yr - ₹5.5 L/yr

Sales Executive Salary

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₹1.9 L/yr - ₹2.55 L/yr

Salary related reviews for The Muthoot Group

4.0

Rated by 1 employees for salary & benefits

Operations Manager in New Delhi

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 24 Nov 2024

2.0

for Salary and Benefits

Likes

In customer angle, company is best brand among others. Products are good.

Job security - Good

Dislikes

HR cannot do independently in their best practice as per industry. Less salary industry. Old branch Offices are its still old and not renovations; and opening new offices. Even though advanced technology are implementing the systems and peripherals are old. Etc, etc.

Salary - Poor

+4 more

Customer Care Executive in New Delhi

SALES Department

5.0

• posted on 06 Nov 2021

4.0

for Salary and Benefits

Likes

...to employees and Customers which is good Upper management is Nice and helpful Ethical towards salary, bonuses and incentives Social Status Time to time training and grooming

Salary - Good

+1 more

Dislikes

Middle level management suppress employee from sharing their problems and views Pressure of Targets

Promotions - Bad

+1 more

Customer Care Executive in Guwahati

Finance & Accounting Department

1.0

• posted on 13 Dec 2021

1.0

for Salary and Benefits

Likes

The only good thing about this organisation is they pay salary on time. Branch staff are good with each other, they were like my family members

Skill development - Excellent

Dislikes

Seriously there is a lot of politics. You can't even stand a chance there. CCE's are treated like some kind of school girl, who can't speak anything at her own which is totally unfair. Salary is good but career growth is 0 for CCE's. So please do some research before joining there

Salary - Bad

+5 more

Customer Care Executive in Mirzapur Uttar Pradesh

BFSI, Investments & Trading Department

5.0

• posted on 30 Aug 2020

5.0

for Salary and Benefits

Likes

...demic I realized that It's not only about customers it's also about staffs too .Company is taking care of all our safety during pandemic, not even cut any of amount of our salary. They think about as their family members that's is loving thing working in this organization.

Salary - Excellent

+6 more

Dislikes

Nothing is as I should dislike

Customer Care Executive in Kolkata

Customer Success, Service & Operations Department

2.0

• posted on 02 Sep 2021

2.0

for Salary and Benefits

Likes

Former employee at muthoot finance ltd...such a horrible place.if u have no others options then plz join there otherwise please don't go.police jail/sail is better than there work place.. maximum time they will open Sunday also..

Dislikes

Management are busy with there lots of politics ,career growth,salary everything thing.this company is south base company management also support who are south indian similarly who came Cristian religion..don't join here..

Salary - Poor

+6 more

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New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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The Muthoot Group Senior Customer Care Officer Salary FAQs

What is the notice period for Senior Customer Care Officer at The Muthoot Group?

According to AmbitionBox, 100% of the The Muthoot Group Senior Customer Care Officers reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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The Muthoot Group Senior Customer Care Officer Salaries

The Muthoot Group Senior Customer Care Officer salary in India ranges between ₹3.5 Lakhs to ₹4.4 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 The Muthoot Group latest salaries received from various employees of The Muthoot Group.