Muthoot Fincorp Customer Service Executive salaries in Kolkata

Likes

As a ex muthootian I can say in the beginning of your career it's a good organization to work for, less pressure easy job profile. But don't waste ur time for too long, there is no growth in career as well as your package is concern. Though the job is minimum but comparison with it the pacage is very cheap and also the management like the oiling mentality. Poor work culture. So if you want bright prospect just gather the knowledge of sales and operation (though very small) and try for better opportunities.

Dislikes

Salary structure and incentive structure is terrible. Process is very simple. No one really care about learning new things and applying new things. Poor management policy and employee benefit is literally Zero. They are taking 7 month for the process of appraisal! Can you imagine it in a private sector? Oiling is the key factor to get promoted. Still if you want a job is lesser pressure and have a nice time schedule also you have no monetary need and you don't have expectations to achieve a successful career then my dear friend Muthoy Fincorp is the perfect place for you.

Likes

I am a former employee.

Dislikes

The company was good. I have no doubt on it. However salary is low. I had done some extra activity apart from customer service. HR activity and MIS activity. They have recognize it but never promoted me to the position by giving excuses (tenure). They had hirred new people for the same work with a good salary packages. I never feel offended if they had not recognize my work and stopped giving me hope for a promotion. Also I worked under a manager for 8 months who is good for nothing and still got promoted. But that can not demotivated me to keep doing the good work.

Likes

The opportunities for continuous learning and professional development & salary credited on time.

Dislikes

Company is great no dought ,I am working here last 1.5 years and I see some people have two faces and changing their own words according to the situation. All over great !

Likes

I am extremely satisfied with the working environment and appreciate the timely payment of salary and incentives.

Dislikes

Our company environment is excellent, but our Area Manager's abusive language and sales driven approach compromise our well-being and role clarity. As Customer Service Executives, we're expected to focus on sales 90%, conflicting with our core responsibilities. We need support to address these issues and align our roles with customer service goals

Likes

I like the rule and regulations. Culture is good my colleagues are very nice they help me a lot

Dislikes

...ometimes time limit exceeded and it's very hectic to balance personal life ... It's necessary to fix closing time either pay extra salary