Muthoot Fincorp Customer Care Executive salaries in India (Updated 2025)

Likes

Good company to start your career some teammates are good, very good timings for female staff less traveling only when training is conducted good work-life balance some branch seniors are very supportive.

Dislikes

Poor salary, no growth, no job security, appraisal is given on partiality, poor incentives seniors do not value an individuals Parag Kukadia AM saurashtra region is the worst person in the company, no sense in talking with female staff he mentally harasses the female staff, uses bad languages he takes bribe to remove some performing staff. performances are unnoticed by this AM, he always needs attention from female staff , too much of ego and attitude.

Likes

The opportunities for continuous learning and professional development & salary credited on time.

Dislikes

Company is great no dought ,I am working here last 1.5 years and I see some people have two faces and changing their own words according to the situation. All over great !

Likes

Working timing is good, and salary is always come on time.

Dislikes

In this company salary increment is done according to the outstanding of the branch, so the new staff who join in a smaller branch will not get any benefit. If increment is done according to the outstanding of the branch then the vintage staff should get a bigger branch according to their individual score card or there should be shuffling of all employees every 2 years.

Likes

Working timing is good, Salary come on time , great place for girls as they get job nearest to home

Dislikes

Working culture is toxic in some branches as there is lot of gap between management and employees. Employees do not able to contact HR for their problems. Appraisal and increment is not good as only buttering people get that.

Likes

Fix office timing and supportive staff

Dislikes

... business targets, fostering customer relationships, and mentoring team members. However, I wish to highlight a concern regarding the disparity in salary increments and promotion benefits between vintage staff and newly recruited employees. Over the years, I have observed that long-serving employees, despite their proven track records and dedication, often receive comparatively modest increments during promotions. In contrast, newly recruited staff members are offered higher starting salaries and enjoy more substantial increments as they progress. This practice can sometimes lead to feelings of undervaluation among vintage staff, who have consistently demonstrated loyalty, expertise, and a deep understanding of the organization’s values and processes. It may also impact overall motivation and morale, as the efforts of long-term employees appear to be less recognized in monetary terms compared to newcomers. I believe Muthoot Fincorp values its employees and strives for fairness in its policies. Therefore, I would like to suggest that the organization considers implementing a more balanced approach to increments and promotions, taking into account both tenure and performance. This would not only enhance the morale of long-serving employees but also reinforce their commitment to the company's continued success. Thank you for providing this platform to share feedback. I trust that the management will give due consideration to this matter and take steps to ensure a fair and equitable workplace for all.