Muthoot Finance Engineer- Customer Support salaries in New Delhi

Likes

Good salary and allowances. Have freedom at working environment. Provides DA and guest house.

Dislikes

No promotion, no salary hikes and irresponsible HR. Head office staffs are not co-operative and are not understanding the employees' difficulties. Also, heavy work load at times with long traveling too. Average guest house facilities too.

Likes

The one and only thing is good that they pay the salary on time. But the salary is very low compared to their competitors.

Dislikes

Nothing is good in the company. The regional office staff will not help you when you face some problems. When you join the company they will tell you that it's a 9-6 job but in reality it is 9-7:30 job or beyond. Create senseless pressure by the management. Even they forcefully work you on "SUNDAY". That means there are no holiday. Think 100 times before join this company.

Likes

Branch staffs are cooperative. Pressure is low as compared to banks and other NBFCs if your branch has customer walking.

Dislikes

1.Salary is very low as compared to industry and other companies. 2.RO management are worst. They will not pick your call even if customers is shouting on you for their loan closure. 3.Branch staffs have to listen customers abusive language because they have closed accepting all kinds of online payments and also did not give virtual account to customers on time. 4. RO management staff does not cooperate with branch staffs.They only care about business not about customers and staffs.

Likes

salary hike and Career growth is nominal.. work culture and work life balance is best

Dislikes

Increment of salary and Incentives payout is only for seniors and RO employees, branch level employee only get the nominal amount

Likes

The salary will be credited to your account in every 30th or 31st of the month

Dislikes

The worst company I have ever seen.companies motive only for increasing the profit and AUM.mostly they prefer to work even on sundays.they think that employee has not family or personal life.normally the working time is 9:30 to 6:00 but we should come to branch on 8:00 to 7:30.thre is no extra payment or benefit for extra time. The superior persons are not support for increasing the business and complete our target and pushing the OTC products at the time of releasing the incentive or bonus.they think that they should pay the incentive to employees but tomorrow they push to login the OTCs.there is no chance to convince the customers for the products because such a worst products they are cross selling.unable to handle the pressure from the superiors the employees login the products using their own cash and become a debtor.this is the reality in muthoot finance.the incentive structure may vary from the performance of the employees like when we perform poorly they should increase the payout per product but we perform better they should decrease the payout per product.