Msi Services Senior Customer Service Representative salaries in India

Likes

I recommend people not to work.

Dislikes

...tisfaction. Limited opportunities for career advancement or professional growth. Compensation and Benefits: Low pay relative to the industry standards. Inadequate benefits (healthcare, vacation days, etc.). Lack of bonuses, incentives, or recognition for hard work. Training and Development: Insufficient training for new hires or lack of support for personal development. Lack of mentorship or guidance for career growth. Job Security: Frequent layoffs or uncertainty regarding job stability. Lack of transparency regarding the company’s financial health or future. Management Response to Employee Concerns: Ignoring or dismissing employee feedback or concerns. Failure to address complaints or resolve conflicts in a timely manner. Workplace Conditions: Outdated or inadequate tools/resources to perform job duties.

Likes

1. Assured job security 2. Timely salary and bonuses 3. Quarterly outings 4. Infrastructure

Dislikes

1. Stressful work environment 2. Not flexible with timings, night shift 3. Training related to work is insufficient 4. Should do multiple roles other than processing orders 5. Complicated procedure of order process

Likes

...is one of the fastest growing companies inspite of COVID and market crash never had a downturn once , pay is excellent and bonus is decent as with good job security for freshers

Dislikes

Every company has different work culture we can specifically say there are dislike it's just different from market

Likes

I love walking with MS Sai it's a good start for me to my life and I have many personal space have lots of time I can do whatever I could do like I have my time for myself and I have my work and my life both are balancing and it help me a lot and I love to be here and many more years to go here thank you

Dislikes

As if now I don't see any dislikes but there are some circumstances where I would say it needs to be changed I mean not change exactly but at least implement about leaves more leaves and allowances night shift allowances so that would be great if you would change that from my side.

Likes

Only free medical health checkup

Dislikes

I found the company's approach to hiring and onboarding candidates with a lack of zero transparency, misleading communication, and an overall disappointing experience. I urge future candidates to ensure they have all the information before committing to this company. pls check the past employee reviews. Be aware of the nature of the role offered. Heads-up. The agents on the floor are taking back-to-back 90-120 calls, and they also have to pitch for sales, also monitoring hourly calls report to meet hours calls target, which makes it even more hectic. The infrastructure isn't great either—they only have one restroom for the entire floor, which is tough to manage. Plus, the training they provide isn't up to standard. You also get to experience here: *Micromanaging *Playing Favoritism *Setting very High Expectations from the zero days *Changing goals without prior intimation *Refusing to Delegate If you're considering joining for Customer Support, My humble appeal requesting future candidates pls avoide this place. You might regret it later. Be careful!