Mphasis Senior Customer Analyst salaries in India

Likes

Literally nothing, can't even give tissue paper, to take some office supplies u need to go to different building, wifi doesn't work in the office

Dislikes

No promotion, will make u work long hours, no perks, no salary hike, got acquired from another company, didn't wanted to join but no choice had to serve the notice period, no promotion for 2 years

Likes

Complete work from home or hybrid options available in quite few projects

Dislikes

No salary revision for 3 years in a row making employees unhappy. Shift allowance policy is bad compared to industry standards. Bench policy worst with sabattucal from 2nd month onwards on bench.

Likes

Good work life balance , Working on good projects, Helpful management

Dislikes

No Promotions, same salary for 3 years and variable was cut off completely for 2 quarters and for other quarters it's not full variable pay

Likes

Flexible working hours, Skill development internal platforms or training tools, Self awareness sessions organised by HRBPs

Dislikes

1. No Salary increment from last 4 years in any department, 2. Multiple manager hierarchy, 3. Unnecessary internal PF process, 4. Benefits like Internet bill reimbursement are only on paper, 5. Rude hiring HRs (Negotiate as higher as possible while joining only, because once you join in- you'll not get anything) 6. Unskilled managers or management (not all but some), 7. Appreciations happen only on email, the rewards system (money based) stopped from Q1 2023, you'll get certificates to post on social media/LinkedIn 😁 8. Quarterly bonus will be received only if "whole team" performs better & if your client is 100% happy. Else, forget it. (It doesn't matter how smart/hard you worked

Likes

Good Work Life Balance, Helps to Upskills to newest technologies.

Dislikes

No Hikes, More Work but same salary, Worst Higher Management they don't value your contributions at all. your nothing for them at last treat like very bad. Learn & get experience and leave as soon as possible.