Mphasis Senior Client Relationship Manager salaries in India

Likes

To be frank I'm just ok with their package as compared to other companies but still there is no additional benefits like night shift allowance or bonus.

Dislikes

As a customer chat agent it's really challenging task to work almost 7:45 hours constantly on 3 concerency which will break down our mental health and cause stress and also shif part they will continuously changes according to their need they will not even ask agents that they are comfortable or not and also there will be a huge difference in shifts life one month day shift and next month will be night shift which will cause for health, sleep and peace. If you are looking for peaceful work I would recommend every one to not choose customer support domain in Mphasis.

Likes

Your life will be easy if your manager is good. If not best of luck with your stress.

Dislikes

Being a very big company, no perk or benifits. Insurance policy sucks, you may need to pay a significant amount if you need a better one.

Likes

It's a good organization to start the career but should not continue once you complete 1 year at Mphasis.

Dislikes

1. Toxic work culture, 2. No salary hikes at all. 3. Very selfish management. 4. Fake promises.

Likes

It's my first company as a fresher, i learned a lot of skills and as far as training went it was great.

Dislikes

After training, -there are no projects for gaining actual work experience. -the salary for fresher's is very low -you are put on bench after training and you have to wait for projects for months and the WORST part is there is bench policy, from starting date of the bench period for the next 2 months-full salary and later 2 months-50% salary and after that NO SALARY. It is the worst situtation for freshers honestly.

Likes

Work life balance is good, Manager is comparative and Leave approvals are not at all Hard (if any pending). Learning is good. Team mates and work culture is average.

Dislikes

No salary Hikes for years. No increments and appreciation. Once selected please come with high package already so that , no worries till next few months/year.