Mphasis Senior Agent Salaries by 3 Employees

2 - 3 years exp.

₹1.2 Lakh - ₹2.5 Lakhs

Low Confidence

Salary of majority employees

49% less than the average Senior Agent Salary in IT Services & Consulting Companies for 2 - 3 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Agent Salary 3 years exp. (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.3 L/yr
Finance & Accounting Senior Agent Salary 3 years exp. (AmbitionBox Estimate)	₹2.3 L/yr - ₹2.8 L/yr
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Human Resources Senior Agent Salary 2 years exp. (AmbitionBox Estimate)	₹1 L/yr - ₹1.3 L/yr

Last Updated: 28 Sep 2024

Companies similar to Mphasis for Senior Agent

Company name	Avg Annual Salary	Open Jobs
TCS Senior Agent Salary 1 - 6 years exp. (4 salaries)	₹2.3 L/yr - ₹4.2 L/yr 84% more
Wipro Senior Agent Salary 2 - 5 years exp. (5 salaries)	₹3.1 L/yr - ₹3.9 L/yr 65% more
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Kyndryl Senior Agent Salary 0 - 4 years exp. (8 salaries)	₹3.5 L/yr - ₹5.5 L/yr 141% more
iQor Global Services Senior Agent Salary 0 - 7 years exp. (180 salaries)	₹2.7 L/yr - ₹5.4 L/yr 116% more
Concentrix Corporation Senior Agent Salary 1 - 5 years exp. (70 salaries)	₹2 L/yr - ₹4.5 L/yr 63% more

Senior Agent salary at Mphasis ranges between ₹1.2 Lakh to ₹2.5 Lakhs per year for employees with experience between 2 years to 3 years. Salary estimates are based on 3 latest salaries received from various employees of Mphasis.

Experience wise Mphasis Senior Agent salaries

Last Updated: 28 Sep 2024

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹1 L/yr - ₹1.3 L/yr
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3 years (AmbitionBox Estimate)	₹2 L/yr - ₹2.6 L/yr

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Salary related reviews for Mphasis

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 05 May 2023

3.0

for Salary and Benefits

Likes

To be frank I'm just ok with their package as compared to other companies but still there is no additional benefits like night shift allowance or bonus.

Job security - Good

Dislikes

As a customer chat agent it's really challenging task to work almost 7:45 hours constantly on 3 concerency which will break down our mental health and cause stress and also shif part they will continuously changes according to their need they will not even ask agents that they are comfortable or not and also there will be a huge difference in shifts life one month day shift and next month will be night shift which will cause for health, sleep and peace. If you are looking for peaceful work I would recommend every one to not choose customer support domain in Mphasis.

Skill development - Poor

+4 more

Process Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2022

1.0

for Salary and Benefits

Likes

Culture in the company is good and they have multiple business LOB's and if you are lucky you can be moved to another business through other programs.

Job security - Good

Dislikes

...ssue perks like other companies. No night shift allowance and no food allowance. Cab available however a certain amount will be deducted from your salary every month.

Salary - Bad

+4 more

Customer Care Executive (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 17 Dec 2024

1.0

for Salary and Benefits

Likes

There’s nothing to like

Dislikes

I was offered a package of 6.7lpa at the time of salary discussion, with the understanding/assurance that after all the deductions I would be getting 47k inhand. When I received my offer letter my package is 5.7lpa, I spoke to them about the same and they said this is the best we can offer. Why did you guys wasted my time if you can’t afford to pay? I would suggest everyone not to work with this organisation.

Salary - Bad

+6 more

Process Associate in Pune

Full Time

Finance & Accounting Department

4.0

• posted on 19 May 2022

4.0

for Salary and Benefits

Likes

...t & culture . Team leader also very supportive. & The management is transparent. Company policies are good , the give good salary hike & appraisal every year.

Salary - Good

+6 more

Dislikes

Salary is decent but career growth is slow.

Senior Associate in Pune

Full Time

Procurement & Supply Chain Department

5.0

• posted on 18 Dec 2020

5.0

for Salary and Benefits

Likes

For the early phase company provided additional amount as Hardship allowances in the salary which really helped me to do some food donations and other things. I worked more than working hours to meet my goals and then have donated other remaining money to needy people.

Salary - Excellent

+6 more

Dislikes

There is nothing to dislike. Everytime I entered I felt secure.

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Request for Job Referral or Guidance

Hi , I hope you're doing well! I am fresher , and I am a 2024 BE(CSE) graduate currently looking for an entry-level position. I am skilled in Python, SQL, web technologies, and Django, and I’m eager to apply my knowledge in a professional setting. As a fresher, I am open to any role that will help me grow and learn. If you know of any job openings or can provide any referrals or guidance, I would greatly appreciate it. Thank you for your time . TCS Cognizant Kumaran Systems Zoho Infinite Computer Solutions AccentureVirtusa Consulting Services Oracle IBM Mphasis LTIMindtree Capgemini AVASOFT Genpact Maveric Systems Wipro HCLTech Hexaware Technologies Tech Mahindra StartupLanes Freshworks UST Intel Ramco Systems JPMorgan Chase & Co. #fresher#it#developer#hr

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Mphasis Senior Agent Salary FAQs

What is the notice period for Senior Agent at Mphasis?

According to AmbitionBox, 100% of the Mphasis Senior Agents reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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Mphasis Senior Agent Salaries

Mphasis Senior Agent salary in India ranges between ₹1.2 Lakh to ₹2.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Mphasis latest salaries received from various employees of Mphasis.