Mphasis Customer Care Agent Salaries by 3 Employees

3 - 6 years exp.

₹1 Lakh - ₹2.5 Lakhs

Low Confidence

Salary of majority employees

33% less than the average Customer Care Agent Salary in IT Services & Consulting Companies for 3 - 6 years of experience

Interested in this particular role?

Last Updated: 29 Oct 2023

Companies similar to Mphasis for Customer Care Agent

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Customer Care Agent Salary 1 - 6 years exp. (6 salaries)	₹2.1 L/yr - ₹2.5 L/yr 53% more
KONE Customer Care Agent Salary 1 - 7 years exp. (5 salaries)	₹1 L/yr - ₹4.2 L/yr 105% more
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IBM Customer Care Agent Salary 1 - 4 years exp. (4 salaries)	₹1.4 L/yr - ₹2.2 L/yr 15% more
Teleperformance Customer Care Agent Salary 0 - 3 years exp. (4 salaries)	₹1.1 L/yr - ₹3.5 L/yr 60% more
Conneqt Business Solutions Customer Care Agent Salary 0 - 9 years exp. (4 salaries)	₹1.1 L/yr - ₹9 L/yr 187% more

Customer Care Agent salary at Mphasis ranges between ₹1 Lakh to ₹2.5 Lakhs per year for employees with experience between 3 years to 6 years. Salary estimates are based on 3 latest salaries received from various employees of Mphasis.

Experience wise Mphasis Customer Care Agent salaries

Last Updated: 29 Oct 2023

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹0.9 L/yr - ₹1.1 L/yr
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6 years (AmbitionBox Estimate)	₹2.3 L/yr - ₹2.9 L/yr

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Salary related reviews for Mphasis

2.0

Rated by 2 employees for salary & benefits

KYC Analyst in Bangalore / Bengaluru

Full Time

BFSI, Investments & Trading Department

5.0

• posted on 01 Nov 2024

3.0

for Salary and Benefits

Likes

I work for a big four company.. Still I can say mphasis is the best.. The support, the atmosphere, the people, staff and hr support mangers support all I can say is that it is the best best place to work... Peace. Even wen my log out was at 2.30 .. I would still stay der.. Cause it was never like hell feelings.

Skill development - Excellent

+5 more

Dislikes

Salary, hike is the only problem. Still if u think that u dont have work life balance... U can choose mphasis.. Cause I had more time for my personal life as well as I work... I used to cover my work out, morning walk, watch TV, play game, go out meet friends still I reach my office on time...

Process Leader in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 28 Jun 2023

2.0

for Salary and Benefits

Likes

I am having a individual performer role and working for a client ( not in IT project ). So I am not basically involved more with Mphasis and interacting more with client. The work I do is good and gives me satisfaction. And my manager is good here.

Job security - Good

+3 more

Dislikes

Appraisal and salary hike is not given till now. Even I have worked extra for client . So they don’t care and every time give some silly reasons.

Salary - Poor

+1 more

Transaction Processing Associate in Bangalore / Bengaluru

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 10 Apr 2023

1.0

for Salary and Benefits

Likes

Nothing to say about Mphasis not much

Dislikes

...t of Rd. Manager's partiality is very high . Reallocation every time from Pune . From same employee they don't ask and joining is included in every month pay slips. No shift allowance for working in night shift as well. just for even less pay to get experience we can work here. My recommendation to avoid. I don't know about others job role but. They paid from client. But they don't give any benefit. Pf is very low they deposit very less.

Salary - Bad

+4 more

Transaction Processing Associate (working remotely)

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 13 Nov 2024

2.0

for Salary and Benefits

Likes

...pany is only good to start the career. Just survive for 1 or 2 years and switch. Company provides a cab transport but it get deducted from salary. No appraisal and increments.

Job security - Good

Dislikes

The company policies are not good. Working hours are always extended Overall staff is good . If you are fresher it's good join for 1 or 2 years for experience and then quit.

Salary - Poor

+2 more

Senior Customer Service Representative (working remotely)

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 09 Aug 2024

3.0

for Salary and Benefits

Likes

Opportunities for everyone. Incentives are given for all extra work if target is met.

Job security - Excellent

+1 more

Dislikes

No increment in Salary. Night shift gets tedious. There will be sudden extra works for 2 hours OT which is exhausting. Making you work on Saturdays as well.

Promotions - Poor

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Request for Job Referral or Guidance

Hi , I hope you're doing well! I am fresher , and I am a 2024 BE(CSE) graduate currently looking for an entry-level position. I am skilled in Python, SQL, web technologies, and Django, and I’m eager to apply my knowledge in a professional setting. As a fresher, I am open to any role that will help me grow and learn. If you know of any job openings or can provide any referrals or guidance, I would greatly appreciate it. Thank you for your time . TCS Cognizant Kumaran Systems Zoho Infinite Computer Solutions AccentureVirtusa Consulting Services Oracle IBM Mphasis LTIMindtree Capgemini AVASOFT Genpact Maveric Systems Wipro HCLTech Hexaware Technologies Tech Mahindra StartupLanes Freshworks UST Intel Ramco Systems JPMorgan Chase & Co. #fresher#it#developer#hr

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Mphasis Customer Care Agent Salary FAQs

What is the notice period for Customer Care Agent at Mphasis?

According to AmbitionBox, 100% of the Mphasis Customer Care Agents reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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Mphasis Customer Care Agent Salaries

Mphasis Customer Care Agent salary in India ranges between ₹1 Lakh to ₹2.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Mphasis latest salaries received from various employees of Mphasis.