Mouser Electronics Customer Service Assistant salaries in India (Updated 2025)

Likes

Firstly, the work environment is great with all supportive management team. Secondly, the learnings and exposure is tremendous with a good pay. Lastly, the job security which adds lot value in the current market conditions.

Dislikes

Nothing to highlight as a dislike but minor area to focus is extending cabs for all employees, considering metro is available at the door step but a good to have option.

Likes

Balanced Work-Life Harmony Punctual Salary Distribution Good Employee Engagement Initiatives

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Legacy Technologies Acknowledgement of individual contribution and appreciation is time - consuming. This could cause little impatience.

Likes

I’ve had the chance to work with Sawan Sharma both when he was a Manager and now as a Senior Manager, and I’ve seen firsthand the kind of leader he is. He pushes his team to do better, encourages ownership, and genuinely cares about helping people grow. Lately, there’s been a lot of negativity around him, and honestly, I think it’s unfair. Leadership isn’t about making everyone happy—it’s about making the right calls, even when they’re tough. Sawan sets high standards, and while that can be challenging, it’s always with the goal of bringing out the best in people. What I appreciate most is that he doesn’t just talk—he delivers. He’s hands-on, approachable, and open to feedback. If you’re willing to put in the work, he’ll make sure you get the recognition and opportunities you deserve. Personally, I’ve learned a lot from him—whether it’s about product strategy, problem-solving, or just handling challenges with confidence. He’s the kind of leader who makes an impact, and that’s something worth recognizing.

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Guru's leadership

Dislikes

Everything was going well until Sawan Sharma took over as Senior Manager, followed by the completely incompetent Sairam as Manager and the utterly ineffective Team Lead, Madhu. Since then, the workplace has become toxic, with a lack of empathy, professionalism, and fairness. They have implemented a ridiculous worklog system where, no matter how sincerely we work for 8 hours, we are still rated as "Needs Improvement" or barely "Effective." This system disregards employees' efforts, health conditions, or personal situations, forcing us to meet unrealistic productivity expectations. Management operates with blatant favoritism, supporting only a select few while neglecting and demotivating the rest of the team. They don’t hesitate to fire employees if anyone dares to raise a concern against them, making job security non-existent. The work culture has turned into a dictatorship where employees live in constant fear of losing their jobs for speaking the truth. It is deeply saddening that we lost our humble and supportive manager, Mr. Gururaj Pawar, who was one of the few good leaders who truly cared about employees. To make matters worse, even pregnant women are forced to come to the office, completely ignoring medical conditions and ethical standards. Employees are treated as machines, with zero concern for their well-being, mental health, or work-life balance. The toxic environment has led to stress, anxiety, and a decline in morale, yet management remains indifferent. I strongly urge higher management to take serious action before this workplace turns into a complete disaster. This is not just my opinion—many employees feel the same but are afraid to speak up due to fear of retaliation. If this continues, the company will lose dedicated and hardworking employees who deserve a better and fairer work culture.

Likes

I just want to take a moment to talk about Mr. Sawan. He’s been an amazing manager—kind, supportive, and genuinely invested in helping his team grow. I’ve learned so much from his leadership and the positive environment he creates. I’m really grateful to work with someone who’s not only professional but also so approachable and understanding. I did come across some negative comments recently, and honestly, they took me by surprise. Those comments are completely off the mark and don’t reflect the reality of who Mr. Sawan is. He’s always been fair and supportive, and I feel lucky to have him as a manager.