Mothercare Customer Success, Service & Operations Department Salaries in India

Likes

Mothercare comes under RBL No salary issue, previous incentive plan was Good. Inter job transfer is available.

Dislikes

Management is very poor, it's runs on buttering system. Hod from bihar will promote employees of bihar. Holidays Issue, you will not get Time to utilize CL or Pl.

Likes

The company is very good, all my senior managers were good, the culture of the company is right, the salary was available time to time, used to take care of the staff, all the seniors are

Dislikes

no permission here Salary does not increase, stock does not give time to time, here PLI comes one by one which is not good, PLI is deducted from salary.

Likes

mother care is good company , they always provide better opportunities in company and while working with this company work and personal life is easy to balance.

Dislikes

salary/appraisal is not too good. training not provide properly/timely and salary not come on time.

Likes

Nothing to like

Dislikes

So much pressure for even small things. No proper planning for anything, they can plan anything at any time ,sudden plan for everything, no work and personal life balance at all ,even on your week off they keep meetings or activities specially to front end team and for (Head office) they call tail office but they can enjoy all holidays and all other enjoyment, but for front end they do no have anything. Mothercare is one of the worst brand in reliance they treat this brand like nothing Stock: they will ask to keep more than 2x capacity of both.anytime they ask to do RTV without proper planning. You will receive the stock with all dirt and non sealable packaging and at the end you keep stacking such store at store , but they will not give any solution. Manpower: there will be always crunch for manpower, basically they want people who work at vegetable market, keep slogging kind. HR: the worst team is HR who doesn't have any idea anytime if you ask. They will direct to connect Store director or to Regional manager. And both don't have answers for anything. Work and life balance: working times are too hard to work , they can cancel your week off any time , and can keep any meeting or training . Sm has to take strictly week off on Wednesday. This things all higher management know but they want to keep all training and meeting on the same day, and sm has compulsary to attain all the meeting and training. CTC: one of the worst past is your CTC they can change or modify your CTC at any point of time Leaves : it's just mentioned on your letter you cannot avail them. If you join this brand you will get a chance to play game of rtv-rtv each and every month. Join this brand gets stress , pressure, hypertension and etc free free.

Likes

There was salery and benefits was good , we can learn so many things about store operations.

Dislikes

Work environment is so toxic there , seniors don't have manners they are so rude with fashion consultants, specially regional managers behavior so rude with fashion consultants.