Miraj Group Operations Duty Manager salaries in Customer Success, Service & Operations in India

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

There is a lot of politics

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

...criminatory and offensive language or defame people by taking names see sample Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

This comapny is open to 2000 innovation and readily adopts latest technology .I love that i am part of a team that market reliable high quility products and has a globle cliemt base.As a result i gat to traval abroafespecilly to tha us .But onsie trav is complitily dependedon your project and clint's location

Dislikes

Compensation is a decent but growth is slow tha work pressure is very high. I have to work 8 hours straight in a day asa i haveto attend client calls in tha morning and something evening.Managar do not value an individusal unique strenghts which is why i have to take back my suggestion most of tha time

Likes

1) Work culture, ethics and values. 2) Mr. Suresh Sahu and the HR department continuously introduce fresh activities, training sessions, and workshops to boost employee engagement, support work-life balance, and offer valuable learning experiences. I deeply appreciate that. 3) Politics free company generally you can not find such thing in other workplaces. 4) Every individual plays their part effectively and strives to work to the best of their ability and efficiency.

Dislikes

1) 5 days week should be implemented to enhance work life balance and boost overall productivity. 2) I have concerns about the current increment process in the company and believe it could be revised to better reflect the individual performances and contributions.

Likes

I’m consistently impressed by MIRAJ GROUP’s exceptional work environment and culture. From day one, it’s clear that this company values its employees, fostering a supportive and collaborative atmosphere. The culture encourages creativity and open communication, making every project enjoyable. Management is approachable and invested in staff development, offering regular feedback and recognizing achievements. With a strong emphasis on work-life balance, MIRAJ GROUP is the ideal place to thrive both professionally and personally.