MINISO Customer Success, Service & Operations Department Salaries in Gurgaon / Gurugram

Likes

There staff is so friendly and helpful, you feel like your family..

Dislikes

There owner is very rudely and Working process is too dull every one has harassed and not get his fully salary even every one worked with there full effort to achieve monthly target.

Likes

Fired few employees and salary deduction. Giving full salary to higher management but only 30-40 percent to other staff from last few months. Fired few employees too.

Dislikes

Lots of politics and favouritism when it comes to bonus , increments etc.

Likes

Nothing! It just has a brand value, that's all

Dislikes

Firstly would make you feel as if the company has job security, but the BD Manager is the worst. So good at being partial, would compare your work with a 3 years experienced employee. Will demotivate you so badly that you'll feel s*icidal. Despite of being a fresher, they will give you high targets, will be so partial with you that his favorites will let you do all their work and then take credit of them. They literally stole all my locations just to give them to their favorites (the only target was to finalize locations and open stores). The BDM acts as if he's the owner of the company and the company lets him too. Nobody would protect you, not even HRs, as they are so scared of BDM. As his favorite employees will let you do all their work so that you can never achieve yours. They will never point a finger if any of their favorites don't achieve their goal, but as soon as you lack to achieve it only by 1 number, they will put you on PIP. It was my first company, but now I'm traumatized for life. They have no idea what they did my mental health. I curse my manager to go through H*ll, just like he did to me. And the manager name is Nitin Bansal! Worst human on Earth

Likes

Working at Miniso Lifestyle is rewarding due to its dynamic and innovative environment. The focus on stylish, affordable products and a strong team spirit creates an engaging workplace. I enjoy the opportunities for creativity, collaboration, and contributing to a brand that values quality and customer satisfaction.

Dislikes

One challenge at Miniso Lifestyle can be the fast-paced environment, which sometimes leads to high pressure and long hours. Additionally, frequent changes in product lines and marketing strategies can create uncertainty. Balancing these demands with personal well-being can be difficult, but it is manageable with effective time management.. Focus on franchise employees and discount gift to customer...

Likes

I did not like anything working with miniso as a store manager but I only like the miniso products.

Dislikes

I was working under franchisee owner as a miniso store manager their way of working ,standard and culture was not good as brand image is, there was no appreciations,incentives and motivations for team ,they only run the team and store managers to give them results of good profits and I believe no body wants to work for this kind of working culture where there is nothing profitable and motivational for team.