MindTickle Customer Service Associate salaries in India

Likes

Competitive salary, WL Balance and Employee perks. Good flexibility interms of work timings and good team members

Dislikes

Zero job security. They will fire you straightaway without prior notice and you will be left without any help after it. Their firing policy is pretty terrible as they have even fired performing managers and executives. Very alarming.

Likes

Initial salary offered for a role is competitive.

Dislikes

No proper hikes, don't consider employees as humans, you need to work and show off 12-14 hours per day, or else your work won't be considered sufficient. Show off show off show off. that's all s going on currently. Company is going through a bad phase and that is clearly affecting the job security of the employees.

Likes

Pioneers in revenue enablement & productivity software, rapidly evolving offering stack, competitive salary and incentive plans, smart & friendly colleagues

Dislikes

a) The top leadership shies away from taking ownership of failures (the layoffs were handled very badly with minimal accountability and communication from the top leadership) b) Mindtickle takes pride in their culture and collegiate bonhomie, however in the past 1 year the culture has been severely impacted, and people success (HR) has looked toothless and clueless c) Performance management lacks structure and accountability, however, efforts are on to revamp it

Likes

Have unlimited leave and open working hours. It offers good perks and a salary. The environment is competitive and got the chance to work with bright set of individuals

Dislikes

Work-life balance has been going down, Since the covid. The growth path is not very clear.

Likes

Mindtickle is one of the places where the company does its best to care for employees. The people are really friendly and stay that way for long.

Dislikes

Recent layoffs due to improving numbers were not great. Rather than improving strategy by working on Sales and reducing Churn, R&D team members saw the axe.