Microsoft Corporation Mumbai Support Escalation Engineer Salaries by 7 Employees (Updated 2025)

7 - 12 years exp.

₹20 Lakhs - ₹32 Lakhs

Avg. annual salary

Monthly In-hand Salary

At par with the average Support Escalation Engineer Salary in Software Product Companies for 7 - 12 years of experience

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Salaries in different departments

IT & Information Security Support Escalation Engineer Salary 7 - 12 years exp. (6 salaries)	₹20 L/yr - ₹29.3 L/yr
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Customer Success, Service & Operations Support Escalation Engineer Salary 10 years exp. (AmbitionBox Estimate)	₹24.7 L/yr - ₹32 L/yr

Last Updated: 11 Feb 2025

Support Escalation Engineer salary at Microsoft Corporation ranges between ₹20 Lakhs to ₹32 Lakhs per year for employees with experience between 7 years to 12 years. Salary estimates are based on 7 latest salaries received from various employees of Microsoft Corporation.

Experience wise Microsoft Corporation Support Escalation Engineer salaries in Mumbai

Last Updated: 11 Feb 2025

Experience	Avg Annual Salary
7 years (AmbitionBox Estimate)	₹22 L/yr - ₹28.1 L/yr
8 years (AmbitionBox Estimate)	₹22.7 L/yr - ₹29 L/yr
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9 years (AmbitionBox Estimate)	₹23.4 L/yr - ₹29.8 L/yr
10 years (AmbitionBox Estimate)	₹24 L/yr - ₹30.7 L/yr
11 years (AmbitionBox Estimate)	₹24.7 L/yr - ₹31.6 L/yr
12 years (AmbitionBox Estimate)	₹25.4 L/yr - ₹32.5 L/yr

View all

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Top skills at Microsoft Corporation for Support Escalation Engineer

microsoft customer support Incident management Automation Networking Windows Customer Service DNS Active Directory Technical Support Troubleshooting Linux Product Quality C++ PHP

Salary related reviews for Microsoft Corporation

Senior Software Engineer in Bangalore / Bengaluru

Engineering - Software & QA Department

5.0

• posted on 28 Mar 2022

5.0

for Salary and Benefits

Likes

... that treat you with respect. Never heard anyone in my team complain about it. Compensation - Not excellent, but decent for the work being done Faciities- Free cab (3 people in a car), free food - BF, Lunch, Snacks... Spacious work space, enough focus rooms and phone booths...

Salary - Excellent

+6 more

Dislikes

Sometimes work is a bit boring

Software Engineer II in Redmond, WA

Engineering - Software & QA Department

5.0

• posted on 12 Feb 2022

3.0

for Salary and Benefits

Likes

Plenty of projects to work on with various technology and complexity. You can transfer from one team to another and change even your coding language.

Skill development - Good

+5 more

Dislikes

Slightly slow promotion rate, low compensation compared to FAANG, low SSA

Software Engineer in Hyderabad / Secunderabad

Engineering - Software & QA Department

4.0

• posted on 06 Apr 2021

5.0

for Salary and Benefits

Likes

Great WLB, salary, brand name, flexible work hours (no one keeps track of when you login and logout)

Salary - Excellent

+6 more

Dislikes

Politics, low team bonding, not a lot of learnings as compared to startups, too many reorgs and manager changes (10 manager changes in 2.5 years)

Software Engineer in Hyderabad / Secunderabad

Engineering - Software & QA Department

4.0

• posted on 18 Mar 2021

3.0

for Salary and Benefits

Likes

Microsoft makes sure to make its employee feel happy and satisfied. Work-life balance is the priority here. They also focus on data security which is a must in today’s times

Skill development - Good

+5 more

Dislikes

The compensation could have been better. For the same level at other competitive organizations, employees are offered a better package

Associate Consultant in Hyderabad / Secunderabad

Engineering - Software & QA Department

5.0

• posted on 27 Aug 2018

5.0

for Salary and Benefits

Likes

Microsoft has everything an employee wants. Starting with dynamic work culture, compensation higher than market trends, so many opportunities to learn and grow, helpful teammates and higher management.

Salary - Excellent

+6 more

Dislikes

I don't find anything in Microsoft in my tenure which I dislike about.

see more salary related reviews

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Salary Discussions, Hike & Promotions

1w (edited)

an inside sales executive

Unexpected job policies: stay or switch?

I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?

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Microsoft Corporation Support Escalation Engineer Salary FAQs

What is the salary of Support Escalation Engineer at Microsoft Corporation in Mumbai?

The average salary of a Support Escalation Engineer at Microsoft Corporation in Mumbai typically ranges from ₹20.0 Lakhs to ₹32.0 Lakhs per year, depending on experience (from 7 years to 12 years).

The top 10% of Support Escalation Engineer in Mumbai at Microsoft Corporation earn more than ₹30.7 Lakhs per year, and the top 1% earn over ₹32.0 Lakhs per year. Support Escalation Engineer Salaries at Microsoft Corporation can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 7 Microsoft Corporation employees in India.

What is the estimated take home salary of a Support Escalation Engineer at Microsoft Corporation in Mumbai?

The estimated take-home salary of a Support Escalation Engineer at Microsoft Corporation in Mumbai typically ranges from ₹1,67,578 to ₹1,74,019 per month. This is based on the average salary range of ₹20.0 Lakhs to ₹32.0 Lakhs per year for employees with experience ranging from 7 years to 12 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 7 salaries received from various employees of Microsoft Corporation. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Support Escalation Engineer at Microsoft Corporation in Mumbai?

To be a Support Escalation Engineer at Microsoft Corporation in Mumbai, the key skills required include:

- microsoft
- customer support
- Incident management
- Automation
- Networking

These skills are highly valued at Microsoft Corporation and are crucial for successful performance in a Software Engineering role.

How the salary growth look like for a Support Escalation Engineer at Microsoft Corporation in Mumbai?

The salary growth for a Support Escalation Engineer at Microsoft Corporation in Mumbai depends on factors such as experience, performance, and promotions. On average, a Support Escalation Engineer in Mumbai can expect the following growth trajectory at Microsoft Corporation:

Experience	Average Salary Range
7 years	₹22.0 Lakhs to ₹28.1 Lakhs per year
8 years	₹22.7 Lakhs to ₹29.0 Lakhs per year
9 years	₹23.4 Lakhs to ₹29.8 Lakhs per year
10 years	₹24.0 Lakhs to ₹30.7 Lakhs per year

and so on.

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Microsoft Corporation Support Escalation Engineer Salaries in Mumbai

Microsoft Corporation Support Escalation Engineer salary in Mumbai ranges between ₹20 Lakhs to ₹32 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 Microsoft Corporation latest salaries received from various employees of Microsoft Corporation.