Microsoft Corporation Customer Success, Service & Operations Department Salaries in Mumbai

Likes

Good compensation Parmanent work from home Work life balance

Dislikes

Hell lot of internal politics and favouritism Lay offs Poor management- no budget for recognition functions- they do it with lot of internal struggles Internal movement is a big struggle No on-site opportunities Micromanaging managers in the name of reports and employees survey

Likes

Higher than market compensation in India except for AWS and Google. Flexibility to work from home.

Dislikes

...larity of way forward. No appraisals in spite of WORLD RECORD BREAKING PROFITS. Just blind cost cutting everywhere without thinking of impact.

Likes

Company perks health benefits are really good.

Dislikes

Salary is very less compare to other premium level company. Salary hike is very minimum. Promotion scope is less. Pay is not as as it should compare to work.

Likes

Empowerment. Good company for ICs in terms of pay and benefits and flexibility

Dislikes

Its hell for managers. You will be the slave in the hands of your team. Employee Signals survey is a nightmare for every manager. You need to spend money on your team, listen to their cuss words abuses just to meet Signals survey scores. HR will always be at the side of ICs. Be prepared if you are joining as a manager. You need to beg in front of your team for good scores and they will keep misusing policies.

Likes

Microsoft is a very inclusive company, everyone is treated with equal respect in most cases. My profile of working as a part of a partner is never seen that way by Microsoft employees. All questions are addressed and equal value is given at all times. All efforts are appreciated and sometimes celebrated.

Dislikes

Very little, the only noticeable down point is the cost cutting. They expect the employees to improve performances while restructuring the payment system to reduce the compensation.