Merit Data and Technology Customer Success, Service & Operations Department Salaries in India (Updated 2025)

Likes

Good Salary package but you end up paying for your metal health.

Dislikes

No Respect Merit treats you like a salve Worst Company to work with No job Security Mental health will be on big toss You will lose your family well being If they don't like you, they will end up putting you in PIP You can see more of dictatorship rule Don't go by Great Place to Work Certifcation

Likes

Overall the company was well good for both freshers and experienced. Good pay, No night shift, Liberal dress code, Can go with phones inside, you can interact with your CEO too

Dislikes

But the only con is this company has a ratio of more than 50% enployees are women, in such a case if your a guy where youve been put into a team only had women its a complete chaos for you

Likes

Over all a good company, but many hire and fire happens. No variable pay no job security. You will get onsite for 6 month / 3 months in business visit visa and they get good billing from client and pay you per day allowance with accommodation and think they gave you top opportunity. 3/4 clients all are so good on work culture. Will deploy you to two projects and will say multi tasking is key for performance and hike. If you work hard, you would be recognised for sure.

Dislikes

Job security, Less project, less client, many scrapping projects. Do useless works as you are in bench like scraping etc.

Likes

Skill development and work life balance. Merit has free skill development plan and they have internal job postings too.

Dislikes

Leave policies, merit doesn't have any bonus and doesn't give you any amount if you have plenty of leaves on your hand when you left the company, they tell don't take any leave on serving notice period. No settlement amount for below 5 years worker, Even if you relieving on 4.11 months your are not eligible. Even we didn't paid for Indian holidays supposed if we work.

Likes

Hr is un responsive

Dislikes

Hr Nirmeeta ray who is not answering my call she just spoke abt the salary discussion part I just asked if there is any point of negotiates she said she will speak to her manager and call back its been 5 days I am calling n messaging her but she is not responding